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Aviva signs £300m comms deal

News Two new services from the deal will be managed BlackBerry services and speech recognition. The insurance company, which was formed from Norwich Union and GNU (itself the union of Commercial Union and General Accident) in 2002, will be using C&W for...

Tags: voip, c&w, aviva

[13 May 2008]

Scottish Water splashes out on tech

News The deals are intended to save around £8m over eight years by moving to a managed services model and using a smaller number of tech suppliers. The contracts have been signed with BT for mobile, data, voice and network services, Fujitsu for service...

Tags: transformation, managed services, fujitsu, water

[28 Apr 2008]

BT CEO Ben Verwaayen to step down

News Mike Cansfield, telecoms strategy practice leader at Ovum said in a statement: "His legacy is a company that is in good financial health, well managed, and one that embraces change. For the past three years he has headed up BT Retail… and managed a...

Tags: ofcom, bt, verwaayen

[08 Apr 2008]

Shell signs $4bn IT outsourcing contract

News EDS will manage desktop, service desk, onsite services, backup and disaster recovery, mobile information protection and managed messaging services. AT&T will deliver WAN and LAN, voice services including IP-based telephony, managed security...

Tags: ito, offshoring, outsourcing

[31 Mar 2008]

Government flexes its shared service muscle

News The Children and Family Court Advisory and Support Service (Cafcass) has signed on to a managed desktop shared service run by Fujitsu Services. Fujitsu will provide Cafcass with managed desktop services for 2,000 users across 100 offices.

Tags: cabinet office, fujitsu services, shared services, managed

[20 Mar 2008]

Workaholic Brits can't find the off switch

News Speaking to silicon.com recently, Charmaine Eggberry - VP EMEA of BlackBerry-maker RIM - pointed out that the device can be managed to minimise its intrusiveness. The survey was carried out by American Express Insurance Services.

Tags: work/life balance, blackberry, mobile, american

[19 Mar 2008]

Reuters to save £1.2m with print system revamp

News This will be consolidated to Xerox-only flavour machines, managed on site by an eight-strong Xerox team. Xerox will revamp the company's print infrastructure in the UK and consolidate 12 of its London offices' print systems into four main centres...

Tags: reuters, printer, xerox, print

[04 Mar 2008]

Itil standard has mass appeal

News And in terms of performance, Itil scored an average of three out of five - higher than any other framework - in a survey of more than 370 CIOs in 14 countries carried out by managed services company Dimension Data.

Tags: itil, infrastructure, cios, ogc

[03 Mar 2008]

Recycling kit the way to greener IT?

Recycling kit the way to greener IT?

News Allan Paterson, director of the IS division for the Isle of Man government, said: "We have a managed churn of our PC estate, recycling as much as possible of the old - beyond useful or economic life - into Island charities or third-world...

Tags: cio jury, green it, recycling, david

[18 Feb 2008]

BlackBerry backs the social networking 'revolution'

News They must therefore provide a managed service to users - seamlessly integrating web services and desktop apps onto handsets. Speaking during a session on mobile services at the Mobile World Congress in Barcelona he said having security validations...

Tags: mobile, social networking, security, blackberry

[13 Feb 2008]

Confusion over Office streaming service

News Mark Jeffries, Fasthosts' chief technology officer, said: "Fasthosts' Microsoft Office product uses the SaaS model in that it is delivered and managed via the internet. The statement read: "Fasthosts went live with this service in the knowledge...

Tags: office, fasthosts, microsoft, installation

[11 Feb 2008]

Northern Ireland police brings IT under one roof

News The Police Service of Northern Ireland (PSNI) has signed a contract with Fujitsu Services for the supply of managed IT services for the next eight years. The various elements will be managed by around 100 Fujitsu Services staff and will also cover...

Tags: police, support, savings, fujitsu services

[06 Feb 2008]

Outsourcing 'increases IT costs'

News Selective outsourcing when well specified and managed can deliver huge savings. By retaining accountability in-house and by keeping the scope of the packages tightly controlled, we have managed to avoid some of the pitfalls that make the front...

Tags: outsourcing, cio jury, cost savings, cio

[31 Jan 2008]

$12bn tech spend for UK SMEs in 2007

News Medium-sized businesses outspent small businesses in most areas of IT in 2007, with the highest spending in storage services ($388m) - up 20 per cent from 2006 - and managed security services ($42m). IT spending included computing, software and...

Tags: sme, business, retail, it spend

[14 Jan 2008]

Shell's outsourcing plans face legal threat

News Contracts for the IT outsourcing are expected to be signed in March, with EDS taking over end user computing services, T-Systems hosting and storage services and AT&T managed network services. Shell is facing the threat of legal action from trade...

Tags: union, shell, it, outsourcing

[07 Jan 2008]

Highways Agency inks £75m outsourcing deal

News As part of the deal, Atos Origin will deploy its managed desktop platform, Atos Workplace Solutions, allowing software to be uploaded and problems to be solved remotely. Early last year, Atos's relationship was not so rosy with another arm of the...

Tags: outsourcing, atos origin, highways agency, agency

[03 Jan 2008]

Shell to outsource 3,200 IT jobs

News It reveals that contracts are expected to be signed in March, with EDS taking over end user computing services, T-Systems hosting and storage services and AT&T managed network services. Our IT Infrastructure Sourcing Programme was launched to...

Tags: shell, t-systems, eds, outsourcing

[02 Jan 2008]

NHS trusts outsource financials and procurement IT

News IB Solutions will provide NEP with a managed service to host Oracle Financials and Procurement applications. A consortium of NHS trusts and Strategic Health Authorities in the north of England has outsourced its financials and procurement IT in a...

Tags: outsourcing, shared services, nhs, programme

[21 Dec 2007]

Marks & Spencer hands £19m IT deal to Computacenter

News Marks & Spencer has handed Computacenter Services a £19m managed IT contract for the next five years. Last month M&S also awarded a four-year managed service contract to tech services provider Logicalis to improve the efficiency of the retailer's...

Tags: marks & spencer, weee, computacenter, managed

[12 Dec 2007]

Hedge fund manager in £3.5m IT deal with Savvis

News Savvis will also provide a managed network, consultancy and security services. The financial services company specialises in hedge funds and manages over $9bn in assets. The company will host all of Augustus' business applications, including...

Tags: financial services, disaster recovery, hosting, business continuity

[06 Dec 2007]

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