next generation for service providers in news
O2 considers high fibre rollout
News Some analysts have argued that BT's announcement was bad news for those providers who had invested large amounts in local-loop unbundling (LLU) - the process by which providers can get equivalent access to BT's infrastructure - because their... [17 Jul 2008]
ISPs face fresh threat from file-sharing laws
News But the Internet Service Providers' Association (ISPA) has hit back, warning the government that legislation could result "in cumbersome regulation". N is for Next generation L is for Landlines Malcolm Wicks, business, enterprise and regulatory... [18 Jun 2008]
'Unlimited broadband' thing of the past?
News N is for Next generation PlusNet has been one of the few providers to buck this trend - preferring instead to offer packages based on fixed download caps - and is now warning that the emergence of IP television and the BBC's iPlayer will make it... [17 Mar 2008]
Is online TV throttling broadband networks?
News But if this is going to be a bandwidth problem does the responsibility to fund network upgrades to cope with it lie with the internet service providers (ISPs) or the content providers? This could see content providers paying for the delivery of... [28 Jan 2008]
Brits suffering fat pipe rage
News N is for Next generation Nearly a quarter of users there said they plan to switch broadband providers in the next three to six months. Customer service is also a pain in the proverbial for many broadband Brits - with 20 per cent of respondents... [25 Jan 2008]
Broadband speeds under scrutiny
News Ofcom is being called on to introduce a code of practice for internet service providers (ISPs) around disparities in advertised and actual broadband connection speeds. In its response to the Consumer Panel recommendations, the Internet Service... [19 Dec 2007]
BT lags in broadband satisfaction stakes
News N is for Next generation BT has come bottom of the eight major UK broadband providers in a customer satisfaction survey. Director of service industries research at JD Power, Caspar Tearle, said the high level of complaints "come as no surprise" as... [06 Dec 2007]
Fibre - coming to a home near you
News Yet as bandwidth needs eventually outgrow the DSL-based networks, service providers will need to start looking at deploying fibre to homes and office buildings. N is for Next generation M is for Murdoch [10 Jul 2007]
Cisco: Businesses must learn from social networks
News Instead, they now go from universities to the consumer to service providers and then to enterprise, he said. Ideas and businesses no longer move through the traditional pattern: from universities to banks to enterprise to service providers. [03 May 2007]
Ofcom and ISPs kiss and MAC up
News All broadband service providers will soon be required to provide migration authorisation codes (MACs) to customers wanting to switch supplier - free of charge. N is for Next generation Although Ofcom research shows that 83 per cent of internet... [13 Dec 2006]
TalkTalk is UK's least-liked broadband provider
News N is for Next generation Customers have voted TalkTalk and NTL the worst UK broadband providers, as customer satisfaction falls across the industry with more people switching ISPs, according to annual rankings by research company JD Power and... [05 Dec 2006]
Telco packages overwhelm customers
News N is for Next generation Ofcom has called for simplifying the process of switching providers and recently received support from BT for the cause. Twenty-seven per cent of people find it hard to make cost comparisons for fixed-line phone services... [17 Nov 2006]
TalkTalk bottom for broadband customer service
News 'Free' broadband providers TalkTalk and Orange have the worst customer service and support, according to an annual survey of almost 15,000 fat pipe users. But customer service satisfaction also fell generally across the top 10 broadband providers... [13 Nov 2006]
Spammers dust off their botnet passports
News UK and US internet service providers have seen their networks riddled with infected PCs in the last few years and those PCs have been used to relay vast spam campaigns. And Steer said this is in part due to a new generation of botnets being created... [26 Jul 2006]
Outsourcing market matures
News And while Indian service providers still only hold a small part of the overall outsourcing market - 5.2 per cent compared to 3.5 per cent last year - they are making their influence felt, signing 11 contracts valued at more than $50m. [13 Jul 2006]
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