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Barclays banks on offshore

News Stiller said it protects itself against disaster or outage at centres handling its IT outsourcing and BPO by generally running two centres in each place - with each able to take over the others functions - in Dehli, Mumbai, Pune and Chennai.

Tags: offshoring, outsourcing, barclays

[15 May 2008]

Hotmail back up after outage

News After a day of problems yesterday, Microsoft says its Windows Live log-in issues are now resolved. Although a large number of Windows Live servers are running on Microsoft's Windows Server 2008, which is due to be launched today, a representative...

Tags: microsoft, live, windows, windows server

[27 Feb 2008]

CIA: Cyberattacks cut power to "multiple cities"

News In at least one case, the disruption caused a power outage affecting multiple cities. The CIA has said a cyberattack caused a power blackout in multiple cities in a country outside the US. Security training body the Sans Institute reported the CIA...

Tags: cia, cyberattack, evidence, attacks

[21 Jan 2008]

Top 10 mobile & wireless stories of the year

News Any event that forces CrackBerry addicts to go cold turkey is guaranteed to get techie chins wagging - and the network outage that hit RIM back in April certainly made its fair share of headlines. The big mobile story for 2007 has to be Apple's...

Tags: mobile, wi-fi, wi fi, fi

[13 Dec 2007]

LSE back on track after outage

News The London Stock Exchange (LSE) is operating as normal after a technical issue yesterday. An LSE spokeswoman said, towards the close of business yesterday there was a technical issue within Infolect - the primary source of the LSE's real-time...

Tags: lse, trading, brokers, outage

[08 Nov 2007]

Financial institutions hurt by homegrown tech?

News Forrester principal analyst Peter O'Neill said the problem could well be accelerated by the adoption of emerging technologies such as service-oriented architectures, in which applications are made more interdependent, and virtualisation, where it...

Tags: management, outage, financial services

[23 Oct 2007]

PlusNet admits losing customers' email

News Aside from last year's mass email deletion, PlusNet also suffered a significant power outage in August 2006. PlusNet has again lost some of its customers' emails, echoing troubles experienced by the ISP last year.

Tags: spam, email, plusnet, isp

[24 Aug 2007]

Skype swats "massive" outage bug

News According to a statement released by Skype, the outage - which affected the majority of Skype's user base - came about on Thursday with "a massive restart of our users' computers across the globe within a very short timeframe".

Tags: outage, bug, voip, skype

[20 Aug 2007]

Smart metering set to take off

News Data generated by smart meters includes information such as time of use, tariffs, tampering and outage detection. Smart metering is set for massive growth as utilities in Europe and North America overhaul their infrastructure with an eye on energy...

Tags: m2m, energy, smart metering

[12 Jul 2007]

NatWest recovers from cash machine outage

News Customers wanting money could still use retail cash-back facilities during the outage. Although she wouldn't go into detail about what caused the outage, the spokeswoman said it was an "extremely rare occurrence".

Tags: customers, outage, atms, online banking

[04 Jun 2007]

Stories of the month - April 2007

News April is the cruellest month - and it's certainly been less than kind to CrackBerry addicts in North America who were forced to go cold turkey as an outage took their beloved devices offline for several hours.

Tags: second life, dell, blackberry, stories of the month

[30 Apr 2007]

Revealed: Strangest business tech emergencies

News SunGard Availability Services UK managing director, Keith Tilley, said no matter how trivial the cause, an outage can have potentially serious consequences for the business - particularly if the system in question is supporting a customer-facing...

Tags: business continuity

[27 Apr 2007]

BlackBerry blackout: RIM breaks its silence

News RIM has finally given some details about what caused a severe outage of its popular BlackBerry email service. The company said in a statement it had ruled out security and capacity issues as a cause of the outage that left millions of so called...

Tags: blackout, rim, blackberry

[20 Apr 2007]

BlackBerry blackout: Is RIM overreaching itself?

News RIM's massive BlackBerry email outage this week highlights how vulnerable the company's network has become as it tries to keep up with demand for its popular service. RIM did not provide details of what caused the outage, which left millions of...

Tags: blackout, rim, blackberry

[19 Apr 2007]

Update: BlackBerry blackout hits RIM's customers

News BlackBerry addicts were forced to undergo a period of unplanned cold turkey last night after a massive outage on Tuesday. The outage reportedly affected users in Canada and the US for several hours and resulted in emails not being sent from or...

Tags: outage, mobile email, research in motion, rim

[18 Apr 2007]

Lost email will return, promises Vodafone

News The mobile company suffered an outage of its email systems that lasted for several days after a "simultaneous hardware and software failure" which affected all users with a Vodafone.net address, the company said.

Tags: email, outage, vodafone

[26 Mar 2007]

Easynet fixes email outage

News Easynet has finally resolved a series of national email outages which lasted for 10 days. Customers of the ISP's POP3 email services suffered downtime and delays from 23 January until last Friday. According to Easynet's status page, the issue was...

Tags: easynet

[05 Feb 2007]

Angry SMEs hit out at troubled ISP

News But customers have faced extended delays in receiving email, with one user complaining of a week-long outage.said the problem was initially caused by a surge in incoming email, which caused delays. Customers of hosting company 1&1 Internet have...

Tags: disruption, 1&1, outage

[22 Jan 2007]

Docklands power outage hits global IT operations

News BP and a number of other global businesses were hit by a power outage at a London Docklands data centre last week which took down parts of their IT operations. Energy giant BP was one of the companies affected when the outage took down connectivity...

Tags: global switch, bp

[15 Jan 2007]

Lycos knocked offline by ISP outage

News Lycos was knocked offline yesterday and the search engine is blaming the company's ISP for the outage. A Savvis representative confirmed the company had suffered an outage but declined to give specifics as to the cause or how many other companies...

Tags: lycos, outage, savvis

[03 Jan 2007]

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