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Health care records service delayed

News There is no extra cost as a result of late delivery because a fixed price for the programme has already been established and payment will only be made to the developers on delivery. The National Audit Office has published a report on the progress...

Tags: records, connecting for health, nhs

[16 May 2008]

Barclays banks on offshore

News These centres process a range of services including lending, remainder payment and account processing. Barclays is increasingly confident in its use of business process outsourcing (BPO) which it says has improved time to market and is now looking...

Tags: offshoring, outsourcing, barclays

[15 May 2008]

Whitbread serves up £1m saving on card payments

News Hospitality group Whitbread has deployed an end-to-end card payment system that is expected to save it £1m per year in payments processing costs. The implementation has also given the hospitality company the opportunity to upgrade 90 per cent of...

Tags: pos, chip and pin, pci

[07 May 2008]

National fraud reporting centre to arrive next year

News Recently the UK's payment association Apacs launched the Payment Industry and Police Fraud Intelligence Unit to collate reports of fraud. A national centre to co-ordinate strategy for combating fraud in England and Wales should be in place by next...

Tags: security, cyber crime, fraud

[28 Apr 2008]

Credit crunch prompts the great cash comeback

News The consortium puts the cost to retailers of processing a credit card transaction at up to 17 times higher than the charge for handling a cash payment and accuses card companies of pushing cashless payments as a way of boosting their own revenue.

Tags: cash, brc, credit card, leisure

[21 Apr 2008]

Mobile banking set for boom time

News The research shows financial services organisations are increasingly offering mobile services and products including financial information services, account management, bill payment and customer service.

Tags: security, consumer, payment, mobile

[16 Apr 2008]

Nokia to release NFC phone this year

News In the near future the technology could also be used as an alternative to standard ticketing systems on public transport, or as a 'smart-card' style payment option at the point-of-sale in retailers. Nokia has announced its upcoming handset, the...

Tags: bluetooth, nfc, nokia

[16 Apr 2008]

PayPal wages war on phishing

News As one of largest secure online payment providers, Barrett said PayPal needs to step up efforts to stamp out the phishing problem - not just to protect customers but also the internet as a whole. Speaking at the RSA security conference in San...

Tags: certification, education, isps, paypal

[11 Apr 2008]

HSBC loses 370,000 customers' details

News A spokesman for HSBC said: "There is no information on this disk in relation to banking or payment details and there were no addresses, so the scope for any fraudulent activity is vastly reduced. HSBC faces possible investigation by the UK's...

Tags: hsbc, fsa, data loss

[07 Apr 2008]

BBC hits back at ISPs over iPlayer usage

News He said doing so would mean users wouldn't know which content works well through their chosen ISP or which content is throttled due to non-payment by content providers. BBC tech chief, Ashley Highfield, has hit back at ISPs who want online...

Tags: content, highfield, bbc, iplayer

[04 Apr 2008]

Sepa fraud risk warning for businesses

News A significant majority (86 per cent) said they had yet to even assess the payment fraud risk of Sepa, while 15 per cent of the insurance companies questioned believed there was a negligible risk. Gartner research VP of banking and investment...

Tags: fraud, faster payments, sepa

[03 Apr 2008]

Apacs IT chief steps down

News Apacs IT chief Sue Yoe has left the organisation following a management restructure at the payment industry body. According to an Apacs spokesman, Yoe decided to take voluntary redundancy as a result of the management restructure.silicon.com...

Tags: id management, it director, apacs

[28 Mar 2008]

Police chief: Cyber crime is everywhere

News Her warning came as payment clearing industry body Apacs released figures showing that £532.2m was lost to card fraud in 2007 - a 25 per cent rise since 2006. The head of e-crime for the Serious Organised Crime Agency (Soca), Sharon Lemon, has...

Tags: soca, cyber crime, e-crime, campaign

[19 Mar 2008]

Police backs calls for e-crime unit

News The campaign has received backing from the Metropolitan Police, the Association of Chief Police Officers (Acpo), politicians, businesses, UK payment industry body Apacs and other corporate IT security heads.

Tags: cyber crime, nhtcu, e-crime, crime

[12 Mar 2008]

e-Crime Crackdown - silicon.com launches national campaign

News The campaign has received backing from the Metropolitan Police, Shadow Home Secretary David Davis, a former White House cyber security adviser, blue chip FTSE 100 companies, the Association of Chief Police Officers (Acpo), UK payment industry body...

Tags: cyber crime, e-crime, nhtcu, threat

[12 Mar 2008]

Card fraud up by a quarter to £535m

News Card fraud rose by 25 per cent in 2007, according to the latest figures from payment clearing industry body Apacs. Apacs said £535.2m was lost to card fraud overall last year, due mainly to stolen UK card details used in countries yet to upgrade to...

Tags: chip and pin, fraud, apacs, card

[12 Mar 2008]

Local gov't adopts web-savvy interaction

News The number of local government websites offering transactional services - such as online council tax payment - has increased by 36 per cent. The number of visitors to council websites sites increased by more than 10 per cent in the past 12 months...

Tags: socitm, online, web services, local government

[04 Mar 2008]

'Fundamental' flaws in Child Support Agency IT

News Delays in processing claims meant in 2006 there was still £3.5bn of outstanding maintenance payments to be collected, with only one in three parents receiving any payment. It has emerged the Child Support Agency's (CSA) troubled £1.1bn computer...

Tags: government, eds, child support agency, maintenance

[04 Mar 2008]

Child Support Agency IT system 10 years late

News Delays in processing claims meant that in 2006 there was still £3.5bn of outstanding maintenance payments to be collected, with only one in three parents receiving any payment.silicon.com Public Sector

Tags: csa, eds, public sector, cases

[22 Feb 2008]

Open source gains business credibility

Open source gains business credibility

News Electronic payment body Vocalink is primarily a Java shop for in-house applications and IT director Nick Masterson-Jones said the organisation makes selective use of open source code. Three-quarters of silicon.com's 12-strong CIO Jury IT user panel...

Tags: cio jury, microsoft, linux, open source

[22 Feb 2008]

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