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'Unlimited broadband' thing of the past?
News PlusNet has been one of the few providers to buck this trend - preferring instead to offer packages based on fixed download caps - and is now warning that the emergence of IP television and the BBC's iPlayer will make it impossible for its rivals... [17 Mar 2008]
Broadband Britain cheaper and faster than ever
News The most expensive standalone 8Mbps package is currently offered by Orange at £20 per month, while the cheapest is Plusnet's bargain basement tenner-a-month ticket. Average broadband costs have dropped 36 per cent in the last four years, according... [01 Feb 2008]
PlusNet admits losing customers' email
News PlusNet has again lost some of its customers' emails, echoing troubles experienced by the ISP last year. PlusNet estimates that around 10 per cent of legitimate emails that were "dequeued" from the new appliance were falsely labelled as spam, and... [24 Aug 2007]
Orange and TalkTalk the pits of customer service
News Plusnet topped the broadband rankings, with more than three-quarters (78 per cent) of customers satisfied with its services, followed by AOL, Sky and Virgin Media with 76 per cent customer satisfaction rates apiece. [03 Jul 2007]
PlusNet owns up to security breach
News PlusNet is undergoing an overhaul of its webmail platform following a security breach earlier this month. PlusNet discovered the breach on 9 May. PlusNet networks director Phil Webb said in a statement: "We take the security of our customers... [23 May 2007]
Smaller ISPs: The secret to our success
News The UK broadband market witnessed a lot of consolidation last year, including Thus grabbing two rivals in a £70m spending spree, BT snapping up PlusNet for £67m, and Pipex forking out £10m for Freedom2Surf, £12m for Bulldog and £24m for Toucan. [26 Jan 2007]
BT sells satellite business for £25m
News Yesterday, BT announced it had made an offer to acquire Sheffield-based ISP PlusNet. BT has announced it is to sell its satellite broadcast operations to Arqiva for a £25m price tag. Arqiva will take over BT's satellite broadcast services... [17 Nov 2006]
BT prepped to pay £67m for PlusNet
News BT is on the acquisition trail once again - having made a £67m offer for ISP PlusNet. A spokesman for the telco said the company was attracted to PlusNet for its customer service, innovation and management - as well as its WorkPlace CRM system for... [16 Nov 2006]
Power failure at hosting firm hits ISPs
News However, a power outage on Thursday morning caused significant disruption to several ISPs, including Clara.net and PlusNet. The problems affected several server suites used by PlusNet. Users were unable to connect via Telehouse until the afternoon... [18 Aug 2006]
BT and NTL get ISP wooden spoon for satisfaction
News A study by utilities comparison website uSwitch.com, which examined the relative popularity of the UK's ISPs, found that PlusNet is the nation's favourite, with BT and NTL picking up the wooden spoon for the largest percentage of unsatisfied... [05 May 2006]
PlusNet buys Metronet for £1.7m
News UK ISP PlusNet has bought fellow ISP Parbin for £1.7m. PlusNet will now offer those customers a wider choice of broadband packages as well as access to its own brand of VoIP, PlusTalk. Lee Strafford, PlusNet's chief exec, said PlusNet will now get... [28 Nov 2005]
Wanadoo and PlusNet go for high-speed LLU broadband
News PlusNet has also revealed its plans for super high-speed broadband, with the ISP planning to offer LLU customers speeds of up to 24Mbps from December, while customers in areas of Cornwall, Greater London, Northern Ireland, South Glamorgan and... [17 Oct 2005]
BT slashes VoIP prices to keep customers
News ISP PlusNet has also launched a VoIP service, PlusTalk, offering a range of calling packages with prices starting at £2.99 for a monthly subscription. BT has slashed its VoIP pricing to undercut number one internet telephony provider Skype. [28 Sep 2005]
BT business broadband: Just how scant is take-up?
News Plusnet, another ISP which resells BT's SDSL products, agrees high prices are a key factor behind SDSL failure. Ian McKenzie, PlusNet's Product Manager, isn't convinced BT's 30 per cent price cuts will make the difference. [24 Aug 2005]
BT trials 8Mbps broadband service
News PlusNet surprised some rival ISPs last month when it announced that it was moving to a usage-based charging model in response to BT's trials. In February, PlusNet appeared to give the impression that 8Mbps services would soon be widely available... [09 Mar 2005]
