quality service in news
Experian checks in new global CIO
News The position of global CIO is a new role in Experian and Mason will be responsible for the development and implementation of a common technology strategy and deployment policy, as well as improving service delivery quality, integrating data... [18 Aug 2008]
£2.5bn gov't telecommunications contract up for grabs
News The network will see separate fixed and mobile phones replaced with one handset; offer VoIP calls; stream IP CCTV and broadcast quality video; allow data and document sharing; allow bulk electronic data transfers; offer audio, web and video... [05 Aug 2008]
Flexible working: Gov't 'must do better'
News Spink told silicon.com home working "helps the environment and quality of life for the employee and can give higher productivity and higher quality work if it is organised properly". The number of civil service staff able to log into central... [30 Jul 2008]
BBC takes wraps off iPlayer 2.0
News Radio is more prominent with "Listen Again" and live radio available with improved sound quality and the ability to rewind and fast forward on the listen again service. The BBC's iPlayer on-demand TV service has undergone a major facelift designed... [25 Jun 2008]
Femtocells: Europeans clueless on mobile access tech
News Despite femtocells' current low profile on the consumer radar, the survey - conducted by ABI Research for mobile operator Motorola - found significant appetite for the tech once the great unwashed are told about 'key benefits', such as increased... [23 Jun 2008]
Experian launches biometric voice ID checks
News According to VoiceVault head of business development John Colgan, because of its military background, the technology is capable of working at the lowest levels of communications link quality and needs significantly fewer keywords or phrases to be... [23 Jun 2008]
WiMax Forum stamps 2.5G products with seal of approval
News The WiMax Forum is the only consortium to certify base-station equipment, which is key to ensure true network interoperability and a high quality of service among user devices and network equipment. Earlier this week the organisation announced that... [20 Jun 2008]
Broadband speed: ISPs accept 'code of practice'
News The actual line speed an individual customer achieves is likely to be much lower - as factors such as distance from the exchange and line quality affect the speed. Be Broadband said the code is a step in the right direction for the broadband... [05 Jun 2008]
Vertex bags a £40m Brum Council deal
News Birmingham City Council deputy leader Paul Tilsley said in a statement: "Improving the quality and standard of contact with our citizens is a vital aspect of our Customer First programme. The extension comes immediately after a joint venture... [05 Jun 2008]
Wi-fi adds to courtroom drama
News The provision of wi-fi is an important step by HMCS to improve court facilities and the quality of service provided to court users," she said in a statement. Courts minister, Maria Eagle, said many legal professionals who use the courts need access... [28 May 2008]
Virgin Media to ramp up capacity on core network
News Daniel Hennessy, director of technical architecture at Virgin Media, said in a statement: "Our aim for this trial was to ensure we continue to meet the growing capacity needs of the high-speed services we deliver and provide a quality experience... [09 May 2008]
O2 woos SMEs with broadband deal
News But Fairman said this was "a deliberate strategy" as the operator wanted to come to market with a "high-quality service" with a focus on the customer experience. Mobile operator O2 UK has launched a business broadband service and extended the... [01 May 2008]
Geographic database opens doors to private sector
News We're now able to be reassured that the data quality is up where it needs to be. The NLPG has been used by public sector organisations - such as the police, fire service and county council - for the past four years but is now available for private... [30 Apr 2008]
iPlayer loses its Virgin-ity
News This is the first time iPlayer has been available on a TV platform and will bring full quality BBC programmes to the screens of Virgin's 3.4 million subscribers. The BBC iPlayer is now available on Virgin Media's cable service, further expanding... [30 Apr 2008]
Corus hammers out £26m IT deal with Capgemini
News Bruno Laquet, CIO at Corus, said in a statement: "The quality and efficiency of our mainframe systems is of key importance to our customers and employees in ensuring that we manufacture and deliver the right products with the right quality at the... [17 Apr 2008]
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