swinton in news
RSS swinton in newsSort by: Relevance | Date
Swinton Insurance gets chatty with IP tech
News High street insurance chain Swinton has completed a roll-out of IP telephony and contact centre technology from Alcatel-Lucent. Swinton paid €2.5m for improved call handling and internal communications across 450 sites aimed at boosting the... [21 Feb 2008]
Revealed: 439,000 snooping requests made
News Sir Swinton Thomas, the interceptions of communications commissioner, said in the report: "This [the error count] may seem a large number but it is very small when compared to the overall number of requests for communications data which totalled... [21 Feb 2007]
Swinton insurance snubs offshoring
News Insurer Swinton has joined the anti-offshoring bandwagon, claiming consumer choice was a key factor in the decision not to offshore its customer service centre. On the back of the research, Swinton claims that the location of customer service... [01 Jun 2004]
Swinton spends £3m with Kingston
News Financial services company Swinton has chosen Kingston Communications for a £3m, three-year telecoms contract. Adrian Hazeldine, Swinton director of IT and business change, said in a statement: "By switching to Kingston's carrier pre-select service... [18 Sep 2003]
Olympians bend over backwards for Thus
News Britain's Olympic gymnastics contenders are to get a video-enabled website to add a high-tech edge to their training. As part of the programme, launched in partnership with Thus, the British Gymnastics website will get a makeover to include... [25 Apr 2003]
You little liar - most contractors less than honest on applications
News Andrew Swinton writes for ZDNet UK. Tough economic conditions are driving IT contractors to lie on their job applications, according to research by The Risk Advisory Group (TRAG). During 2002, the company screened 2,700 job applications across a... [24 Apr 2003]
Will your website pass the disability test?
News Andrew Swinton writes for ZDNet UK The first formal investigation into website access for Britain's 8.5 million disabled people has been launched by the Disability Rights Commission (DRC). Websites that fail to comply will not face prosecution... [08 Apr 2003]
New C&W CEO to "focus on key relationships"
News Andrew Swinton writes for ZDNet.co.uk. The CEO responsible for issuing four profit warnings and cutting thousands of staff at troubled telecom group Cable & Wireless is to leave the company on 4 April. [03 Apr 2003]
New law could boost teleworking
News Andrew Swinton writes for ZDNet UK Employment legislation coming into effect next month could force many companies to allow their employees to work from home, potentially creating a large market for teleworking-related technology such as broadband... [27 Mar 2003]
Microsoft funds secure code-writing course at Leeds Uni
News Andrew Swinton writes for ZDNet UK The University of Leeds has received funding from Microsoft to teach would-be developers to write secure code. The module will be available to 100 undergraduates at Leeds from January 2004. [25 Mar 2003]
Workers walk out on BT in jobs-to-India row
News Andrew Swinton writes for ZDNet.co.uk. Hundreds of BT directory enquiry employees who are members of the Communications Workers Union (CWU) walked out of their offices between 11.30am and 2:00pm yesterday in protest at BT's plan to open call... [21 Mar 2003]
BT outsourcing move brings strike threats
News Andrew Swinton writes for ZDNet UK Telecoms giant BT has given the go-ahead to its plans to outsource directory enquiries to India. Two new call centres are to open in Bangalore and New Delhi, employing 2,200 people by 2004. [07 Mar 2003]
Strike fears over BT outsourcing plan
News BT may be hit by industrial action over a plan to shift directory inquiries jobs to India. The Communication Workers' Union (CWU) said that 700 workers may be affected by BT's outsourcing plans, and has contacted 3,500 workers outlining their... [19 Feb 2003]
SMEs slam 'smelly' tech support staff
News Small companies are getting a bad deal from their tech support, a new study has found, with the personal hygiene of the staff sent to resolve their problems just one of a whole host of gripes. IT services firm Blue Screen surveyed 100 SMEs (small... [06 Feb 2003]
Is your boss on the fiddle?
News If your boss has recently been promoted - watch out. A global report by Ernst & Young surveying 400 companies found that half of all fraud is committed by managers who have been in their roles for less than one year. [04 Feb 2003]
