trevor didcock in news
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O2 snaffles HomeServe mobile contract
News HomeServe, which has more than 5,000 employees and sub contractors remotely located across the UK, is using mobile technology to boost efficiency and call response time, and maintain high levels of customer service, according to CIO... [18 Aug 2008]
CIOs vital in mergers and acquisitions
News Trevor Didcock, former CIO of the AA, said his input played a key role in getting value for money for Centrica - AA's owners at the time - and ensuring the smooth transfer to Permira's systems. With... [10 Jan 2008]
Stories of the Month - September 2007
News In an interview, AA IT director Trevor Didcock also revealed he would be leaving the newly merged group. Futuristic technologies and data security really grabbed the attention of readers in September,... [28 Sep 2007]
A call centre in your bedroom?
News Trevor Didcock, who has just left the AA as IT director, said: "People will be in their homes with a dedicated workstation that is plugged into the automatic call distribution [system]. The trend for... [27 Sep 2007]
CIO Essentials: Nerdy techies, SaaS and social networks
News The McCue Interview: The AA IT director Trevor Didcock. Ever wondered what CIOs are reading on silicon.com? Our CIO Essentials feature puts you in the picture. Each week a leading IT chief picks his or... [25 Sep 2007]
Tesco CIO scoops top honour at CNET UK Awards
News The retailer's CIO fought off strong competition for the award from a shortlist including Neil Cameron of Unilever, Trevor Didcock of The AA, Simon Jennings of Oxfam and David Lister of Reuters. Tesco IT... [25 Sep 2007]
Exclusive: AA terminates £50m IBM deal
News The AA's IT director Trevor Didcock has also left the company as part of a top-level managerial shake-up and the newly merged group has already started the process of bringing its data centres and... [21 Sep 2007]
AA slashes £2m a year off voice and data costs
News The AA's director of information systems, Trevor Didcock, told silicon.com the intelligent call manager system is a vital part of the new network. Didcock said: "It came down to a... [17 Jul 2007]
AA in £10m network outsourcing deal with C&W
News Trevor Didcock, director of information systems at the AA, told silicon.com the new deal with C&W will result in cost savings of more than 40 per cent, mainly from better tariffs.... [28 Jun 2006]
AA hands £50m IT outsourcing deal to IBM
News Trevor Didcock, CIO at the AA, told silicon.com that both in-house and outsourcing were explored as possible options. Didcock would not reveal specific costings for the deal but said... [23 Feb 2005]
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