noa
RSS noaNew regs will drive outsourcing in 2007
News According to predictions for 2007 from the National Outsourcing Association (NOA), regulations due to come in - such as MiFID in the financial sector - are going to play a key role. With outsourcers geared up for these regulatory changes, the NOA... [08 Jan 2007]
Data security top priority in BPO
News Ninety per cent of managers consider issues such as the protection of intellectual property rights, contract enforcement and data protection more relevant to their business than laws relating to the transfer of staff, according to new research... [15 Dec 2006]
Rising wages forcing companies to look beyond India
News Skills shortages and rising wages in India will increasingly force UK businesses to look at alternative offshore outsourcing locations, according to the National Outsourcing Association (NOA). Almost two-thirds (60 per cent) of respondents to an... [01 Dec 2006]
UK vs the developing world
Comment Mark Kobayashi-Hillary is offshoring director of the NOA (National Outsourcing Association). But the NOA's Mark Kobayashi-Hillary argues the outcome of global business is not nearly so clear-cut. As China and India boom, will the UK bust? [29 Nov 2006]
Cultural differences cause offshoring problems
News Over half of National Outsourcing Association (NOA) members surveyed recently also said cultural differences are still an issue in offshore outsourcing deals. At a NOA event last week David Skinner, partner at law firm Morrison & Foerster, said... [17 Jul 2006]
Indian outsourcers to launch European invasion
News Indian IT companies will build on their offshore outsourcing base and go head-to-head with traditional western IT firms for more "onshore" contracts in Europe during 2006, according to the UK's National Outsourcing Association (NOA). [24 Jan 2006]
New MBA to help reduce risk of outsourcing failure
News The course has been proposed by the National Outsourcing Association (NOA), which claims current MBA and project management qualifications don't equip executives to deal with increasingly complex outsourcing arrangements. [12 Oct 2005]
UK customer data safe in India, says FSA
News Responding to the FSA report, the National Outsourcing Association (NOA) warned that those who leap on the offshoring bandwagon without putting the right procedures in place are likely to get their fingers burnt. [05 May 2005]
Next up for offshoring: SMEs
News Small and mid-sized businesses (SMEs) are poised to take up outsourcing and offshoring in increasing numbers, according to industry group the National Outsourcing Association (NOA). Sanj Prabhakar, SME director of the NOA, said in the past most... [11 Mar 2005]
Voice recognition to replace costly call centres
News The banking industry is planning on replacing many call centre operations with self-service automated voice recognition systems and the web, according to predictions by the UK's National Outsourcing Association (NOA). [06 Jan 2005]
Outsourcing is the "endgame" for IT departments
News The poll of 250 delegates at the National Outsourcing Association's (NOA) summit this week showed 72 per cent of end user companies and 82 per cent of IT supplier companies in favour of IT outsourcing. [30 Nov 2004]
Outsourcing gongs awarded in London
News However, the NOA said the event went well, calling it "a landmark in the acceptance of outsourcing as a legitimate business practice" and hoping it will lead to more respect and credibility for those involved in the practice. [23 Nov 2004]
Offshoring faces automated call centre threat
News But a separate report out today by the National Outsourcing Association (NOA) claims 80 per cent of organisations believe offshoring has improved their competitive position. Cost savings and improved customer service were the main benefits cited... [22 Nov 2004]
Contracting an answer to outsourcing woes
Comment Even Martin Hart, the chair of the National Outsourcing Association (NOA), admits this: "Our research shows the best way of doing things is probably in-house. According to Martin Hart of the NOA, whether a successful relationship with an outsourcer... [11 Oct 2004]
Striking IT workers accused of holding council to ransom
News With the dispute in deadlock, the only certainty is that the row has become a public relations disaster for Swansea, according to the National Outsourcing Association (NOA). The NOA said in a statement: "The tension and speculation that was allowed... [10 Sep 2004]
