nortel telephony
RSS nortel telephonyUnilever Malaysia Enhances Productivity, Cuts Cost With Nortel Networks IP Telephony
White Paper In a move to enhance employee productivity, and simultaneously reduce operational costs, Unilever decided to replace the multiple, standalone systems that comprised its ageing voice communications infrastructure with a next generation, converged... [03 Jul 2008]
CSC Australia Deploys Fully Converged IP Telephony and Data Network From Nortel Networks - Delivering 10-15 Percent Savings and Payback in Less Than Two Months
White Paper The convergence solution for CSC includes the Nortel Networks Succession Communication Server 1000 (CS1000) communications system, i2002 and i2004 desktop IP telephones, i2050 IP softphones for laptop-based telephony, and an Optivity Telephony... [03 Jul 2008]
IP Telephony - Where are We?
White Paper Originally presented on April 22, 2003, Gary Audin of Delphi, Inc.and Tony Pereira of Nortel Networks discussed the world of IP Telephony 'landscape' and the potential benefits of IP Telephony. This seminar then covered how the Nortel portfolio... [03 Jul 2008]
Nortel Networks Unified Security Framework for Enterprise Network Security
White Paper Nortel Networks Unified Security Frameworks is a conceptual, physical, and procedural framework for high-performance, multi-level, multi-faceted security to protect campus networks, data centers, branch networking, remote access, and IP telephony... [03 Jul 2008]
Delivering World-Class Telephony on a Distributed, IP-Based Architecture
White Paper This paper describes the Nortel Networks Succession Communication Server for Enterprise portfolio that includes IP telephony extensions as well as distributed IP communications system - a distributed IP PBX utilizing packet switching. [03 Jul 2008]
Nortel Networks Technology: Enriches the Value and Capabilities of the Enterprise Network
White Paper By adopting an IP telephony evolution (or Evergreen) strategy, the Nortel Networks IS team leverages their existing investment in Meridian 1 and SL-100 technology while using the Succession and MCS solutions to provide converged desktop... [03 Jul 2008]
Enabling High-Quality Mobile Voice and Data Communications for W Seoul-Walkerhill Guest and Management Services
White Paper The hotel found what they were looking for in a voice over WLAN (VoWLAN) IP telephony solution from Nortel Networks, a solution that integrated seamlessly with the earlier Communication Server 1000 IP PBX installation. [03 Jul 2008]
NortelNetworks Case Study: BankAtlantic
White Paper The Meridian 1 switch has a Nortel Networks Internet Telephony Gateway card installed to support connectivity over the IP network. With assistance from Nortel Networks, BankAtlantic developed a solution that balances centralized control with... [03 Jul 2008]
New Zealand Publisher APN News & Media Cuts Costs and Raises Revenues With a Symposium Multimedia Contact Centre Solution From Nortel Networks
White Paper To meet the telephony requirements for the 1,000 employees in the New Zealand Herald building, Collins selected a Nortel Networks Meridian 1 Option 61C. The Meridian 1, APN's most recent technology deployment - implemented by Nortel Networks and... [03 Jul 2008]
How Voice eXtensible Markup Language (VXML) Is Revolutionizing the Way Humans Interact With Their Telephones and the World Wide Web
White Paper The Nortel Networks VoiceXML R2.0 client runs on the Nortel Networks Media Processing Server (MPS) self-service telephony platforms (MPS 1000 and MPS 500). Nortel Networks self-service solutions use VXML to evolve IVR and advanced speech... [03 Jul 2008]
Enriches the Value and Capabilities of the Enterprise Network
White Paper In step two, Nortel Networks mobile users are equipped with Multimedia Communication Server 5100 (MCS 5100) solutions to converge telephony and desktop access to different types of information, such as voice, instant messaging services, video and... [03 Jul 2008]
Cadence Sets a New Tone and Tempo for Global Customer Support
White Paper Cadence selected Nortel. Nortel Networks Symposium Call Center Server, which provides customized call routing with skill-based routing and complete management reporting - fully integrated with existing PBX systems and the Nortel Networks... [03 Jul 2008]
Vertex Solutions Upgrades Call Center and Networking Infrastructure to Grow Philippines and Overseas BPO Business
White Paper Nortel Networks gave them the leverage they needed to grow their business - through its technology innovations in telephony and networking. The solutions implemented were the next generation of Nortel Networks industry-leading PBX, contact center... [03 Jul 2008]
ASG Reduces Costs with a VOIP Solution from Nortel Networks
White Paper The ease and low cost to IP-enable ASG’s existing Meridian 1 PBXes by simply installing a Meridian Internet Telephony Gateway (ITG) along with the ability to network its Symposium call centres brought ASG back to Nortel Networks once more. [03 Jul 2008]
The Impact of Microsoft's Unified Communications Launch
White Paper UC has been the main visionary focal point for the VoIP market, led by companies such as Cisco, Avaya and Nortel. Microsoft launched its plans to enter the UC market followed by a July announcement detailing a partnership with Nortel known as the... [03 Jul 2008]
