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GUIDEBOOK: ORACLE'S SIEBEL CRM ON DEMAND
White Paper Nucleus found Siebel CRM On Demand customers took advantage of embedded best practices, integration, and analytics ˆ’ among other features ˆ’ to leverage greater long-term value from their CRM. Oracle's Siebel CRM On... [09 Nov 2009]
ROI Case Study Google Apps TVR Communications
White Paper An ROI study by Nucleus Research found that a 400-employee customer deploying Google Apps achieved an ROI of 500% with a one-month payback. TVR Communications replace its existing Microsoft Exchange environment with... [04 Nov 2009]
Google Apps 2nd Wind ROI Case Study
White Paper Nucleus Research conducted an ROI study with 2nd Wind Exercise and found that this 300-user specialty retail company achieved an ROI of 837% and a one-month payback.nd Wind replaced its existing Microsoft Exchange... [04 Nov 2009]
PGS Implements Sentinel RMS to Increase Efficiency, While Enhancing Customization for Customers
White Paper By integrating licensing into NUCLEUS through the Sentinel RMS APIs, PGS was able to gain greater control over their product. Petroleum Geo-Services (PGS) is a leading worldwide geophysical company. PGS provides an... [01 Oct 2009]
ROI Case Study: TVR Communications
White Paper Nucleus Research calculated the costs of software, personnel, and training over a 3-year period to quantify TVR's total investment in Google Apps. TVR Communications is the largest provider of interactive patient... [12 Aug 2009]
ROI Case Study: GOOGLE APPS - 2ND WIND
White Paper Nucleus Research calculated the costs of software subscription services, personnel, and consulting over a period of three years to quantify 2nd Wind's total investment in Google Apps. 2nd Wind is the exclusive exercise... [12 Aug 2009]
Nucleus Research Case Study: 2nd Wind
White Paper 2nd Wind was founded in Minneapolis in 1991 as a specialty used exercise equipment dealer, and grew rapidly. It found that its collaboration and project management needs stretched beyond just Exchange and it would likely need to invest... [23 Jun 2009]
Research Note Getting More From Your Current IT Investment
White Paper Nucleus's analysis of Vantage found that there were often enough direct cost savings from monitoring a single application area to justify the Vantage license investment. While improved application performance and reduced... [11 Jun 2009]
Mid-size Application Deployment: Peer Perspectives on Process, ROI, and Key Providers
White Paper Read this insightful Nucleus Research note to see how your midsize peers have handled their application deployment projects. With both Oracle and SAP ramping up their efforts to attract midsize businesses to their... [12 May 2009]
Nucleus Research: ROI Measurements for Remote Support
White Paper Read this report from Nucleus Research to learn how WebEx Support Center enables customer support centers and internal IT help desks to increase productivity, reduce costs, and increase customer and end user satisfaction... [18 Mar 2009]
An ROI Case Study of One Manufacturer's Microsoft Exchange Server Deployment
White Paper This case study from Nucleus Research describes the connectivity and communications challenges that sales representatives for Lifetime Products, Inc.were facing on the road, and explains how the company's upgrade from... [02 Sep 2008]
Exchange Server 2003 ROI Evaluation Report
White Paper Read this Nucleus Research report and use the Nucleus financial modeling tool to calculate how Exchange Server 2003 can impact your return on investment (ROI) in key return areas. In today's economic... [02 Sep 2008]
Nucleus Research Case Study: SBAB
White Paper SBAB is a Sweden-based provider of mortgages to individuals purchasing residential, rental, and vacation properties. In early 2005, SBAB senior management was anticipating significant changes in its operating environment and wanted to... [31 May 2008]
On-Demand Call Center Solution Gives Outrigger Hotels and Resorts 298% ROI!
White Paper This Nucleus Research ROI Case Study demonstrates how Outrigger Hotels and Resorts achieved immediate bottom-line results when it switched from its premise-based contact center to on-demand call center services from... [13 Dec 2007]
Nucleus Research: Echopass Delivers Maximum ROI with its On-Demand Contact Center Services
White Paper By focusing on a few key metrics, this report from Nucleus Research shows where companies can expect to get the real value from the on-demand call center model, including: Companies attracted to the promise of the... [13 Dec 2007]
