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Outsourcing: Not just about cutting costs?

News  Tough bargaining forces outsourcing price cuts   Profile: Nandan Nilekani, co-chairman, Infosys   India losing status as offshore king? It is the ability to put together different components of a company's operating model both...

Tags: ito, offshoring, outsourcing

[12 May 2008]

Catching the Wind

whitepaper Siemens Wind Power is more than just the global market leader for offshore wind turbines. In Denmark, in a unique, one-shot process, the company produces rotor blades that are up to 52 meters in length.

Tags: data center, wind, market leader, offshore

[11 May 2008]

The Journey From Requirements Capture to Right-First-Time Software Delivery

whitepaper The challenges are compounded by having to achieve an increasingly difficult balance between system complexity, cost control, offshore development and time. Despite improvements in many parts of the life cycle, quality assurance and test...

Tags: software engineering

[09 May 2008]

Johnson Controls, Inc. Decreases Costs, Streamlines Server Deployment with VMware Infrastructure

whitepaper Since installing VMware technology, Johnson Controls has decreased hardware costs, streamlined server deployment, and enabled secure offshore-productivity gains. In early 2004, the Johnson Controls Windows team found itself running into physical...

Tags: infrastructure management

[07 May 2008]

India edgy about outsourcing newbies?

News  Tough bargaining forces outsourcing price cuts   Profile: Nandan Nilekani, co-chairman, Infosys   India losing status as offshore king? India's fears that other countries are undercutting its dominance of the global outsourcing...

Tags: india, offshoring, outsourcing

[06 May 2008]

IP-Enabled Contact Centers: Lowering Costs, Raising the Customer Experience

whitepaper IP is a critical enabler for multisite contact centers, providing the underlying technology that lets you cost-effectively extend your contact center to locations anywhere around the world -- from regional satellite and branch offices to offshore...

Tags: communications software, contact, customer service,

[05 May 2008]

Photos: Discover high-tech India

Photo Bangalore is India's most famous offshore location but the city of Hyderabad is also one of the country's tech hotspots, and silicon.com went to see it first hand this month. AppLabs, Keane, Microsoft and Oracle Corporation operate offshore...

Tags: offshoring, india, outsourcing

[28 Apr 2008]

Tech to tackle India's poverty

News  Tough bargaining forces outsourcing price cuts   Profile: Nandan Nilekani, co-chairman, Infosys   India losing status as offshore king? Villagers in India are turning to technology to lift them out of the deprivation that keeps...

Tags: csr, india, outsourcing

[23 Apr 2008]

China key to Indian IT growth

News  Tough bargaining forces outsourcing price cuts   Profile: Nandan Nilekani, co-chairman, Infosys   India losing status as offshore king? China will be a key part of Indian outsourcing giant Satyam's plans to create 15,000 new...

Tags: satyam, offshore, outsource, centres

[21 Apr 2008]

Wanted: Women must save IT industry

News The report adds that the UK must reduce its reliance on skilled offshore workers and rebuild its domestic IT labour force to serve emerging areas such as analytics, information management, design and innovation.

Tags: skills gap, women, skills

[15 Apr 2008]

The Naked CIO: Crunch time for large projects

Comment The Naked CIO: Offshore - or off their trolley? Project failures suck all the attention away from IT's real contributions. So knowing when to delay or cancel a project is just as important as giving it the green light, says the Naked CIO.

Tags: testing, measuring value, failure, projects

[14 Apr 2008]

Peter Cochrane's Blog: Eating your own dog food

Comment The Naked CIO: Offshore - or off their trolley? Written at London's Heathrow airport after a confused journey through the newly opened Terminal 5. Copy dispatched via a free wi-fi hotel service in Athens.

Tags: pilots, design, testing, t5

[14 Apr 2008]

Why Offshore Outsourcing Projects Fail

whitepaper Offshore outsourcing IT projects can fail for many of the same reasons as any other IT project: poor planning, inaccurate estimates, ineffective management, loosely defined requirements or objectives, etc.

Tags: project management, projects, outsourcing, objectives

[11 Apr 2008]

How will your deal weather a downturn?

Comment The Naked CIO: Offshore - or off their trolley? What will happen to outsourcing if budgets are trimmed and belts tightened? A careful look at key aspects of existing contracts would not go amiss, suggests lawyer Margaret Harvey.

Tags: contracts, downturn, suppliers, outsourcing

[10 Apr 2008]

The Role and Benefits of Quality in Delivering Offshore IT Services

whitepaper This white paper discusses the role and benefits that quality can have in delivering IT services and, in particular, offshore IT services. Quality is a term that is often used, especially when IT services firms market to potential customers, but...

Tags: outsourcing, term, framework, element

[10 Apr 2008]

Successfully Implementing a Global Applications Outsourcing Strategy

whitepaper Explore the key strategies for offshore outsourcing success and learn how to address the continued shortage of IT professionals. Syntel shares its latest insight on offshore outsourcing issues including on-site project management, the importance of...

Tags: supply chain management, outsourcing, offshore, offshore outsourcing

[10 Apr 2008]

Infrastructure Outsourcing - Transforming Business Using SLA Based Services

whitepaper However, very few enterprises harness the potentials of SLA based offshore services provided by infrastructure outsourcing companies. In this webcast Bruce Caldwell, Principal Analyst, Gartner discusses the latest trends in the infrastructure...

Tags: sla, enterprises, offshore, space

[10 Apr 2008]

Centralised or decentralised IT?

Comment The Naked CIO: Offshore - or off their trolley? Pool software developers and save money, or disperse them to business units and improve efficiency? That's the stark choice CIOs have struggled with for years.

Tags: centralisation, software, development

[09 Apr 2008]

People are mugs over identity theft

Comment The Naked CIO: Offshore - or off their trolley? Identity theft is rife. Perhaps it's time individuals took a leaf out of business's book and adopted a personal information policy that will make life harder for criminals, says Simon Moores.

Tags: social networks, fraud, identity theft, security

[08 Apr 2008]

The Naked CIO: Boardroom stereotypes

Comment The Naked CIO: Offshore - or off their trolley? Preconceptions about job functions are carried like a ball and chain even into the boardroom. So however much you know about the business you'll find it hard to shake off the techie label, says the...

Tags: careers, boardroom, stereotypes, board

[07 Apr 2008]

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