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UK behind on online banking
News Although the number of consumers switching to online banking in the UK is growing, this growth is not as swift as other European countries.silicon.com Financial Services It found they are dissuaded from using banking services online due to the good... [06 Nov 2007]
Lloyds TSB tops website test
News Keynote Systems European director of consulting, Malcolm Otter, said: "Often, people who had initially perceived a bank to be extremely approachable and friendly were disappointed when they visited its site. [15 Oct 2007]
Bad bank sites scare off customers
News Research conducted by Forrester into nine European banking websites found web-wanderers have to fight through unwanted corporate info, gratuitous graphics and 'bank speak' jargon. Despite a 57 per cent increase in customers researching financial... [16 Oct 2006]
Banking guidelines to highlight impact of EU ecommerce laws
News Creating a legal framework that will boost cross-border European ecommerce is a key part of banking and government guidelines issued this week aimed at creating a single The Financial Services Action Plan was formulated by the European Commission... [06 Aug 2003]
John Lamb's Week: Carly, Cary and getting ebusiness right
Comment Also on a crowded Tuesday agenda Reza Chady, Global Head of Market Research at Nokia's 3G Research Centre, will be briefing analysts and journalists on the results of a European study of the prospects for m-commerce. [08 Jun 2001]
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