optimum
Contact Centres: Optimum service at optimum cost
White Paper Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to... [18 Nov 2009]
The Enterprise Is Ready for Wireless VoIP. Is Wireless VoIP Ready for the Enterprise?
White Paper Wireless VoIP significantly enhances the value of both technologies by delivering optimum mobility, productivity and ROI. Wireless LANs (WLANs) are becoming a fixture in the enterprise and quickly proving their worth. [14 Nov 2009]
The Power of Information Availability: What Every Senior Executive Should Know - Recovering Business Value From Unprofitable Downtime
White Paper This paper explores how the power of an information availability solution can transform that non-productive, non-profitable downtime into the optimum level of value-producing business uptime for organization. [13 Nov 2009]
Keeping Your SQL Server Databases Defragmented with Diskeeper
White Paper This white paper explains how fragmentation is responsible for many of these lags, as well as the after-effects of building onto a fragmented database and how that database can be restored to optimum speeds. [06 Nov 2009]
The Use of Geographic Information Systems (GIS) to Support Homeland Security: Recommendations for Emergency Management and Bioterrorism Response in Nebraska
White Paper Emergency management combines planning, preparation, and the optimum resources to mitigate and respond to an event. Good emergency management requires information that is accurate, current, timely, and quickly analyzed. [30 Oct 2009]
Using the Microsoft Windows Server 2008 Server Core Installation Option
White Paper Although this installation option can present challenges when upgrading Dell PowerEdge servers, administrators can use native tools and the Dell OpenManage suite to help customize Server Core installations for optimum... [15 Oct 2009]
Mastering the Risk/Reward Equation: Optimizing Information Risks to Maximize Business Innovation Rewards
White Paper It outlines a proposed methodology for making risk/reward calculations that drive optimum business value. For top-performing organizations, business innovation is not simply an event in time or a siloed laboratory... [06 Oct 2009]
Management Strategy for Network-Critical Physical Infrastructure
White Paper Element management solutions offer the optimum approach as they manage a particular type of device and have the ability to assimilate and, more importantly, make manageable the large volume of data necessary for network... [02 Oct 2009]
IT Hosting Company Saves 30 Per Cent in Energy Costs by Investing in Complete Dell IT Infrastructure
White Paper The company selected Enterprise-Wide Dell ProSupport for IT Mission Critical option to strengthen its customer offering with optimum availability. Extrinsica Global wanted to reinforce customer service, reduce costs and... [02 Oct 2009]
Building Society Eliminates Potential Risk to Business Continuity With Dell Virtualization Solution
White Paper The solution uses Dell PowerEdge servers running VMware ESX server software, configured with Vizioncore for optimum data protection. To protect business continuity and sensitive data, Chelsea Building Society needed to... [02 Oct 2009]
Management Strategy for Network Critical Physical Infrastructure
White Paper Element management solutions offer the optimum approach as they manage a particular type of device and have the ability to assimilate and, more importantly, make manageable the large volume of data necessary for network... [01 Oct 2009]
Beyond Web Analytics for Retail Banks: A New Generation of Customer Experience Analytics: Increasing Sales Revenue and Improving Service by Gaining Actionable Multi-Channel Intelligence
White Paper The opportunity, the optimum solution, is an approach that combines dynamic real-time online data collection with industry-leading customer intelligence. Such an approach enables a bank to see, measure and understand... [02 Sep 2009]
CiscoWorks LAN Management Solution 3.2 Large-Scale: Deployment Guide
White Paper Distribute products across multiple workstations as needed for optimum performance. This white paper provides an outline and recommendations for deploying CiscoWorks LMS server. It also tries to highlight some of the... [30 Aug 2009]
Glenorchy City Council Makes "Ideas Happen" With HP Server-Storage Virtualisation Solution
White Paper GCC issued a Storage Proposal request to all major vendors, determined the capability offered by today's virtualisation solution and there was a six-month evaluation to determine optimum storage solution. [28 Aug 2009]
IT essential for businesses' green success
Comment Organisations that want to cut deeply into their energy use and general environmental harm are unlikely to achieve optimum results without involving IT. David Tebbutt offers energy-saving tips for IT managers. [19 Aug 2009]