organisational change cultural
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ITIL and Organisational Change: Tinkering and Kludging to Achieve Painless Change
White Paper This paper explores organisational change; taking a holistic view from the business, psychological and cultural perspectives. The increasing global interdependencies and accelerating pace of change demands more flexible and adaptive organisations... [03 Jul 2008]
ICM - A Vital Cog in the Employee Relationship Management Wheel
White Paper At first sight there may not seem to be much connection between Incentive Compensation (ICM) Management and CRM but CRM is much more than its obvious technology aspect and is very dependent on cultural issues and change management. [03 Jul 2008]
Ian Cohen
CIO Profile Cohen chairs the Group's Technology Leadership Council, Investment Board and is currently leading a variety of business process, cultural and technology change programmes. Cohen has more than 25 years IT experience gained from a variety of roles... [11 Jun 2008]
Leader: Why CRM fails to deliver
Leader This cultural change is the key to fostering brand loyalty, not some newfangled software application or, heaven forbid, another automated customer service phone system. The simple answer is that too many companies still approach CRM as a technology... [08 Aug 2006]
Lenovo CEO steps down
News The change could bring some clouds over a merger that, so far, has gone generally better than expected. Some analysts felt cultural issues, branding and marketing differences would make it difficult for China's Lenovo to absorb IBM. [21 Dec 2005]
CIO Jury: Oracle's Siebel buy won't affect us
News It is still not generally recognised that the difficult bit is the organisational and cultural change needed to support such initiatives. Many simply don't use Oracle or Siebel and said the takeover is unlikely to change that. [14 Sep 2005]
Outsourcing success means understanding your business
Comment There are also cultural issues, in which the people working within a process are assessed to see if they are ready for change. The first involves an organisational strategy in which management mapped out their business direction and goals. [21 Mar 2005]
Scrutiny will make outsourcing more robust
Comment Shareholders now realise that outsourcing is pretty much an irreversible cultural and organisational change - once those jobs, skills and IP are gone they are gone for good - and want assurances that deals are being signed for the right reasons... [22 Aug 2003]
Shareholder militancy puts IT outsourcing under microscope
News Morgan said investors are starting to realise that while IT outsourcing usually leads to cost savings, it is also predominantly an irreversible organisational and cultural change that cannot just be made in 'golf course' deals between CEOs. [20 Aug 2003]
The Director's Special Cut: The Naked Leader - Part 5
Comment Columnist David Taylor, in this final extract from his first book, considers how we must change our teams and working relationships. Everyone writes about Cultural Transformation. Real cultural transformation requires openness, honesty and trust... [12 Jul 2002]
Devil's Advocate: Is faster better?
Comment There are deep cultural reasons for the urge to change but for the moment I am more interested in some more superficial questions. They say change is a good thing. For IT this meant splitting up powerful central departments and distributing skilled... [19 Mar 2002]
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