organization
Balancing Customer Intimacy with Self-Sufficiency
White Paper This white paper explores self-service's impact on the rest of the support organization and what you can do to better balance assisted support with self-service strategies. Self-service continues to rock the support... [22 Oct 2009]
Five Reasons to Choose SmartDraw over Visio® for Your Organization
White Paper This free white paper includes everything you need to evaluate SmartDraw for your organization: Looking for an alternative to Microsoft Visio®? Give the power to create diagrams, document processes, and build better... [21 Oct 2009]
How can today's CIO make the biggest impact on their organization? Learn more here
White Paper We listened to more than 2500 CIOs worldwide, including 158 CIOs from midsize firms. Those discussions showed us the demands on CIOs are changing, and in reaction, how today's CIOs are redefining their role. [21 Oct 2009]
Download a Free Trial of SmartDraw: Learn why SmartDraw is the ideal alternative to Visio
White Paper Download the free trial and evaluate SmartDraw for your organization today. SmartDraw's fundamentally different approach makes it the superior choice for the vast majority of users. SmartDraw is: Automatic—drawing for... [21 Oct 2009]
Total Economic Impact Of SQL Server 2008 Upgrade
White Paper The purpose of this study is to provide readers with a framework for evaluating the potential financial impact on their organization of upgrading from a previous version of SQL Server to SQL Server 2008. [21 Oct 2009]
Panic slowly. Integrated disaster response and built-in business continuity
White Paper It's easy to be left behind--particularly if your infrastructure is not designed to support a resilient organization. In IBM's view, effective disaster planning can build an increased capacity for availability, recovery,... [21 Oct 2009]
Application Delivery over the WAN: Acceleration Alone is not Enough
White Paper Looking to maximize IT performance by leveraging WAN optimization solutions across your entire organization? Today, the simple fact is that acceleration alone is not enough. In this report, Aberdeen Group report examines... [20 Oct 2009]
IDC ROI Calculator for IBM Tivoli Netcool
White Paper Simply answer the questions that are specific to your organization and see the results you could achieve. This ROI calculator from IDC will help you quickly and easily understand the average annual benefit that you may... [20 Oct 2009]
Work smarter to remain competitive and keep up with customer demands
White Paper This webcast, "Untangle Your Connectivity Infrastructure — Free Up Your Cost," shows how IBM SOA solutions and IBM WebSphere® untangle costly and debilitating complexities associated with connecting and integrating applications,... [20 Oct 2009]
Take action based on deep process insight with business process management
White Paper This white paper shows how your business can not only acquire deeper insight into current business operations, but also how to use that insight to drive performance, productivity and savings throughout your organization... [20 Oct 2009]
Inside Outside: Making Enterprise Architecture work
White Paper Once an organization has adopted Enterprise Architecture (EA), making the most of it can be a challenge. This paper discusses how an enterprise can optimally tap the potential of EA and use dimensions of policies and... [16 Oct 2009]
Make Enterprise Architecture part of your business fabric
White Paper This paper delves into methods to ensure success while embedding EA into an organization. Enterprise Architecture (EA), which is a comprehensive perspective of an enterprise's processes, information and IT assets can... [16 Oct 2009]
Web Servers: Applications and Vulnerabilities
White Paper You'll also learn about trends in Web server platform migration, see how your organization stacks up in terms of IT staff assigned to Web management, and consider other important issues affecting you and your company... [16 Oct 2009]
Your organization's data is at risk--Protect it with Undelete 5!
White Paper Protecting your organization's data is vital! Diskeeper's Undelete gives you complete coverage against accidentally or maliciously deleted files by capturing and protecting all deletions--even those missed by the Windows... [16 Oct 2009]
Improving Efficiency in IT Administration by Implementing Policy Automation
White Paper At the same time, this access exposes an organization to security risks, especially regarding insiders. Privileged access is critical for smooth ongoing administration of IT assets. The right solution will provide... [15 Oct 2009]