outcomes
RSS outcomesCourts to save millions with streamlined tech
News Justice minister Lord Hunt said: "The sharing of knowledge and information is one way we are going to go the extra mile and make improvements to our outcomes. Courts and police forces could save tens of millions of pounds thanks to technology to... [17 Jul 2008]
Time to green-light sustainable IT
Comment Technology People, processes and technology are interwoven because they need to work together for the best environmental outcomes. True sustainability is much more than hammering the data centre over power, says Martin Atherton. [17 Jul 2008]
CRM Without Compromise: A Strategy for Profitable Growth
White Paper Some companies report amazing outcomes, such as dramatic increases in revenue and boosts in customer satisfaction along with significant savings in operating costs. Investments in customer relationship management (CRM) applications have produced a... [17 Jul 2008]
Cerner Takes Business Service Management Approach to Ensure Availability of Critical Healthcare Systems
White Paper Cerner wanted to connect the appropriate persons, knowledge, and resources to achieve optimal healthcare outcomes. Cerner Corporation is the leading supplier of information technology to the healthcare industry. [11 Jul 2008]
Mobility as Progressivity: Ranking Income Processes According to Equality of Opportunity
White Paper Interest in economic mobility stems largely from its perceived role as an equalizer of opportunities, though not necessarily of outcomes. This paper shows that this view leads very naturally to a methodology for the measurement of social mobility... [03 Jul 2008]
County of Santa Clara Improves the Quality of Social Services With Simplified IT Management
White Paper With diminishing resources and increased demand for transparency, the County and its agencies must be able to report on their services and outcomes and justify how public money has been allocated. As a result, a series of quarterly performance... [03 Jul 2008]
Human Capital Management: A Measurement Breakthrough on the Horizon
White Paper The outcomes of those processes are critical capabilities, like leadership, managerial competency, workforce adaptability and proficiency, and employee engagement. This white paper addresses the concept that the economic benefit an organization... [03 Jul 2008]
Using Human Capital Management to Improve Company Performance
White Paper Approaches such as the balanced scorecard represent a step in the right direction, but have not always been successful in practice, in part due to the difficulty of identifying causality between certain people management practices and financial... [03 Jul 2008]
Adopting Agile Development, Part 2: Understanding the Different Facets
White Paper One will also learn how culture and pricing affect the process and outcomes. Part 1 of the agile development series introduced agile processes, the benefits of using them, and the requirements placed on the organization that uses them. [02 Jul 2008]
Inside Social Network Analysis
White Paper Most recently, SNA has become an important tool for organizational consultants seeking to understand the connection between patterns of interactions and business outcomes such as job performance, job satisfaction, adoption of new ideas or... [02 Jul 2008]
Story Lifecycle in a Product Development Organization
White Paper The paper describes the "Inputs" and "Outcomes" of each stage of the developing "Story lifecycle," illustrating the method with multiple case studies. This paper describes an integrated set of stories and story-based activities that is used in... [01 Jul 2008]
Activity Graphs of the Microstructure of Complex Work
White Paper Preliminary results are presented as illustrations of the outcomes of this analytic approach. This paper presents activity graphs, an analytic approach to representing and understanding the microstructure of people's activity patterns. [01 Jul 2008]
Claire Hamon
CIO Profile Despite her technical background, Hamon stresses the importance of speaking the language of business and talking in terms of business outcomes and she considers herself to be sector agnostic. Claire Hamon joined the construction and building... [11 Jun 2008]
Dylan Roberts
CIO Profile Dylan has been recognised, by awards, for the transformation of ICT service in Leeds into an example that others can learn from through a continued emphasis on delivering business value and outcomes rather than just technology. [11 Jun 2008]
Vista basks in public sector praise
Case Study Camwood CEO Frank Foxall pointed out that one of the additional outcomes of compatibility testing was getting a good idea of any unwanted applications on the system (such as Tiger Woods Golf) and unused licences. [30 May 2008]
