outsourcing application management
Outsourcing: CIOs' tips on getting it right
News On joining the organisation in 2005, Highways Agency director of information Denise Plumpton inherited the whole portfolio of outsourcing deals - different contracts for helpdesk, different contracts for... [24 Nov 2009]
Federated Identity and Software as a Service (SaaS): Single Sign-On to the Cloud
White Paper As companies seek efficient ways to cut costs, many are turning to Software as a Service (SaaS) as an option for outsourcing certain types of IT services, like sales management, human resource... [13 Nov 2009]
FlexDelivery: Best Practices in Application Management Outsourcing
White Paper Outsourcing of enterprise application management has been gaining acceptance among large Global 2000 organizations in the past few years. Organizations have moved from simply off shoring... [14 Jul 2009]
Mission-Critical Application Management: Priority Candidate for Offshore Outsourcing
White Paper This informational paper, the second in a series, explores the use of offshore Information Technology (IT) outsourcing for the ongoing management of mission-critical application systems.... [14 Jul 2009]
Next stop HMRC: How TfL CIO will shake up the taxman
Comment Prior to his arrival TfL spent 60 per cent of its IT budget on 17 outsourcing contracts covering the bulk of its IT infrastructure and services, from desktop management to helpdesk. From TfL to HMRC, CIO... [26 Jun 2009]
Whitehall IT to pack its bags for pastures new?
News Any government commitment to further offshoring could help meet targets set out under the Operational Efficiency Programme (OEP), the recent report by ex-Logica CEO Martin Read that sets out the public sector need to use shared services... [24 Jun 2009]
Conceptual Framework on Risk Management in IT Outsourcing Projects
White Paper Even though other areas have adopted risk management as their patching material, the application of risk management in IT outsourcing was not quite accomplished. Risk... [20 Jun 2009]
Diageo drinks to $35m outsourcing deals
News The second contract, valued at $28m, is an extension to a previous outsourcing deal between CSC and Diageo and will see the outsourcer continue to provide application support services. Drinks giant... [18 Jun 2009]
Outsourced Wizard Development for High-End Solutions' Provider
White Paper On weighing all pros and cons, The Client chose to give a try to offshore outsourcing and partnered with TEAM International via the Offsite Development Center engagement model. One of the key strategies was to introduce... [30 May 2009]
Web Platform Upgrade Improves Reliability and Manageability for Xerox Global Services
White Paper Xerox Global Services offers enterprise-level consulting and strategic planning, end-to-end document outsourcing, and integrated implementation across customers' systems and processes. Xerox Global Services needed a... [30 May 2009]
Implementing Network Management Applications - A Million Reasons to Use Proven Process
White Paper It also shows how outsourcing implementation to an experienced team-like TriZetto's NetworX Implementation team-can drive substantial cost-savings and revenue benefits to their organization. Undertaking a software... [23 Apr 2009]
How to Make Money in Network Management
White Paper Pricing these external claims manually or outsourcing the task to a third party would render the network-leasing program unprofitable. NetworX Pricer is a software application that automates pricing of... [23 Apr 2009]
IT Outsourcing Benefits for Healthcare Companies
White Paper Nowadays most healthcare organizations have already invested in IT outsourcing, for anything from Telecommunication and Wireless, to Application Data Development (i.e. LIMS, SOA), or even Business... [03 Apr 2009]
Tools and Techniques for Superior Test Management
White Paper While the pressures to deliver high-quality applications continue to mount, challenges like shrinking development and deployment schedules, geographically distributed organizations, outsourcing, and high turnover rates... [18 Mar 2009]
CIOs' technology plans unveiled
News Outsourcing was mentioned by a quarter of the CIOs, with infrastructure the top candidate for outsourcing, followed by application development and maintenance and support. The specific... [12 Mar 2009]
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