outsourcing bpo
RSS outsourcing bpoSecure Internet Single Sign-On 101
White Paper With the success of Single Sign-On (SSO) inside the enterprise, users are calling for interoperability outside of the enterprise's security domain to outsourced services, including the Business Process Outsourcing... [13 Nov 2009]
How to avoid getting burned when outsourcing
News Choosing the right BPO outsourcing partner is becoming increasingly important with analyst house Gartner predicting that one quarter of the biggest BPO providers will not exist in their... [30 Sep 2009]
Supply Chain Operations Outsourcing: A Strategic Approach to Creating Significant Economic Value
White Paper The next generation of BPO is focused on outsourcing central supply chain processes as a strategic approach to creating significant economic value. The risks are manageable - and done properly,... [16 Sep 2009]
Abtran Meets Its Clients' Increasing Security Requirements With McAfee Security Risk Management Solutions
White Paper Abtran is a market leader in delivering Business Process Outsourcing (BPO). Its focus is on strategic, mutually beneficial partnerships with major corporate and government clients in domestic and... [01 Sep 2009]
Enabling HR Outsourcing Below the Large Market for Oracle HRO Providers
White Paper Organizations can choose to perform the Human Resources function using a variety of delivery methods including on premise, Software as a Service (SaaS) and Business Process Outsourcing (BPO). By choosing... [31 Jul 2009]
Bringing the Last Mile Closer: Business Process Outsourcing Ventures Experience Success in Rural Areas
White Paper The Common Services Center (CSC) is a Business Process Outsourcing (BPO) unit adjacent to a secondary school in Thirukkuvalai village in the Maiyladhurai District of Tamil Nadu. CSC is a gleaming new... [25 Jul 2009]
BPO - The India Advantage
White Paper Those were certainly small beginnings, but still their contribution to the growth of the BPO industry cannot be denied. It all started in the early 1990s, when business process outsourcing in India was... [14 Jul 2009]
Outsourcing Models: Aligning Sourcing Strategy to Business Objectives
White Paper Perhaps the rapidly growing Indian IT and BPO industry that is recording revenues upwards of $ 35 billion to $ 40 billion a year makes it sound like projects are simply sent offshore. The term 'Offshore... [04 Jul 2009]
Satyam BPO Goes Direct to the U.K. With Private IP
White Paper Powered by a combination of domain expertise, operational excellence, process skills and superior technology, Satyam BPO is one of India's leading integrated end-to-end outsourcing service providers,... [30 May 2009]
Revealed: Secrets to outsourcing success
News Turpie said that the decision to step away had been the right one: "The maturity of the BPO business is very different today, as is the way that we do business with our customers. UK multinationals have this week laid... [01 May 2009]
Recession bringing offshored work back to UK
News AGS is taking a fresh look at its offshoring arrangements - a strategy recommended by Lisa Coles, procurement director for IT services and BPO at BT. Speaking at the FT Global Outsourcing and Offshoring... [28 Apr 2009]
Crunch bunch can't get enough of cheap BPO
News While everywhere from Egypt to Thailand is being cast as the next offshoring hotspot, India's slice of the business process outsourcing (BPO) pie is only going to get bigger. According to Gartner, Indian... [21 Apr 2009]
BPO Is an Effective Answer to the Financial Crisis
White Paper In addition, in what ways can a company use BPO services to consolidate its position in this crisis-affected market? This white paper provides with answers to these questions, together with some updates on the evolutions... [03 Apr 2009]
Assessing the Role of IT in BPO Success: 2008 Market Study Update
White Paper Business Process Outsourcing (BPO) is typically viewed - as the name implies - as a "Business" initiative. It is EquaTerra's position, however, that information technology (IT), both as an organizational... [01 Apr 2009]
Assessing the Role of Captive Operations in Global Service Delivery Models
White Paper This paper presents the pros and cons of captives, a pulse-check on captive center performance, and strategies to generate maximum value from business Process Outsourcing (BPO) and Knowledge Process... [01 Apr 2009]
