outsourcing business services
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Bangalore blooming into innovation hothouse
Comment Years ago, when the world pictured Bangalore they imagined an outsourcing hub full of call centre agents and paid-by-the-hour software workers. An ecosystem of inexpensive global talent, maturing skills and innovative... [27 Nov 2009]
Outsourcing: CIOs' tips on getting it right
News Plumpton decided the best approach was to end its existing outsourcing deals, bring infrastructure management and business analysis roles back in house and to sign a deal with a single outsourcer Atos... [24 Nov 2009]
How to squeeze the last drops of savings from an outsourcing contract
News This allowed us to do the cost reduction program using the information we had about the IT operation," Hayes said at The Sourcing Summit, hosted by the National Outsourcing Association, in London yesterday. [20 Nov 2009]
Outsourcers to fall victim to cloud computing rush?
News And speaking at the Sourcing Summit, hosted by the National Outsourcing Association (NOA) in London yesterday Adrian Quayle, VP of strategic sourcing with analyst house Gartner, said cloud services would... [19 Nov 2009]
Secure Internet Single Sign-On 101
White Paper With the success of Single Sign-On (SSO) inside the enterprise, users are calling for interoperability outside of the enterprise's security domain to outsourced services, including the Business Process... [13 Nov 2009]
Future-proof your outsourcing: Stay flexible
Comment Your outsourcing deals must be able to ramp up or down depending on your business needs at the time. William Benn is a partner with Alsbridge, the advisory firm specialising in shared... [12 Nov 2009]
No more tax breaks for offshoring?
Comment However the basic place of supply rule applies to certain cases of outsourcing back-office administrative services such as call centre operations. In the longer term, you will need to consider how this... [11 Nov 2009]
Automated Vulnerability Detection System
White Paper Vulnerability assessments have been recently identified, by independent market research, as one of the most sought after managed security outsourcing services. As with the outsourcing of... [09 Nov 2009]
Outsourcing the data centre to a carrier neutral data centre operator in Europe
White Paper You should if your organization has mission critical IT services, latency dependent Web services, business critical applications, or Internet centric services that need... [30 Oct 2009]
How Google Apps helped Jaguar Land Rover keep motoring after Ford sale
News Vincent is also planning to talk to the CIOs of its sister companies Tata Technologies and outsourcing giant Tata Consultancy Services about how they could work more closely together in future. In... [26 Oct 2009]
Outsourcing - how to make sure it's reliable
Comment William Benn is a partner with Alsbridge, the advisory firm specialising in shared services and outsourcing. Last month I wrote about the critical dimension of security when outsourcing... [19 Oct 2009]
NHS bodies outsource payroll in £12m deals
News A further eight NHS bodies have signed on with NHS Shared Business Services (NHS SBS), an outsourcing joint venture between the Department of Health and Steria. NHS SBS is now used by... [13 Oct 2009]
Sainsbury's tech shopping spree revealed
News This savings drive began when Sainsbury's ditched a 10-year IT outsourcing contract with Accenture in 2005, half way through the deal, and brought the services back in-house. We have now got the right... [09 Oct 2009]
Downturn means fewer outsourcing workers saying 'I do'
Comment It's got nothing to with high-value services or cost savings - but rather the marriage prospects of outsourcing workers. Searches for software engineers and other outsourcing industry on... [07 Oct 2009]
How to avoid getting burned when outsourcing
News Gartner has six top tips to avoid losing money when outsourcing business processes (photo credit: JasonRogersFooDogGiraffeBee via Flickr.com under the following licence) Choosing the right BPO... [30 Sep 2009]
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