outsourcing global solutions
Why are Indian outsourcing companies such bashful suitors?
Comment The collective behaviour of Indian outsourcing firms has leaned towards short-term investor focus as opposed to long-term growth strategies, says Avinash Vashistha, global managing partner of consultancy... [06 Nov 2009]
Supply Chain Operations Outsourcing: A Strategic Approach to Creating Significant Economic Value
White Paper The next generation of BPO is focused on outsourcing central supply chain processes as a strategic approach to creating significant economic value. The risks are manageable - and done properly,... [16 Sep 2009]
India outsourcing workers stressed to the limit
Comment Many workers struggle to make the transition from the college campus to the office environment and find they cannot cope with the stress, says Aashu Calapa, executive vice president of human resources for outsourcing... [25 Aug 2009]
New CIO Gains Control of IT Environment, Establishes Credibility With SAM
White Paper A provider of business process outsourcing, eTelecare Global Solutions employs more than 13,000 people worldwide. The incoming chief information officer for eTelecare... [30 Jul 2009]
Global Outsourcing Firm Navigates Acquisitions Strategically With SAM
White Paper When the CIO for eTelecare Global Solutions, a provider of business process outsourcing, joined the company, he used a Software Asset Management (SAM) engagement to quickly gain a... [30 Jul 2009]
Increased Control Through Outsourcing: Measuring the Effectiveness of Finance and Accounting Solutions
White Paper Although outsourcing was originally used as a means to increase service levels and reduce costs in the customer service and information technology arenas, smart companies are now embracing this model for a variety of... [14 Jul 2009]
IT Outsourcing the New "It" for Startups
White Paper Affordable IT solutions that are easy to install and configure, service/support requirements and, most of all, integrated ready-to-use methodologies and tools are the most critical demands of a start-up looking to... [14 Jul 2009]
Sourcing in a Flattening World: A Best-of-Breed Approach
White Paper As the industry moves into an era marked by shorter contracts, lower value, multiple vendors and best-of-breed solutions, the organizations need to redefine and reinvent their approach to outsourcing. [04 Jul 2009]
IT Outsourcing Reasons for SMBs
White Paper The lack of resources - be it staff, budgets or managing resources - have determined SMBs to start exploring the offshore outsourcing option. Affordable IT solutions that are easily to install and... [26 Jun 2009]
The massive IT overhaul brewing at Carlsberg
Comment This is not outsourcing. On top of building a new business model, we have to support everything running right now and then we have to add a lot of new competencies on how we are going to support this... [20 Apr 2009]
Legacy IT holding back insurers
Comment Other options include rewriting or replatforming systems, and outsourcing or consolidating applications. With the global economic crisis well underway, insurers need to examine their IT projects against... [16 Dec 2008]
HP execs: Don't buy into the cloud hype
News You have a host of applications that you will want to run on-premise in the traditional manner; there will be services for outsourcing (for which we have EDS); and there will be an emerging new paradigm that will aim to... [11 Dec 2008]
Increasing Clinical Trial Data Management Efficiencies by Utilizing a Satellite Office Model
White Paper A data management model that is scalable, that integrates seamlessly into the Sponsor's operations, that provides economies of scale, and that improves time and cost savings allows Sponsors to: improve the control of clinical trials;... [02 Nov 2008]
Four types of tech in demand during a downturn
News He identified four technologies and service areas likely to experience increased demand in the current climate: sustainable IT; outsourcing services, managed and hosted services; information management tools; and... [28 Oct 2008]
EDS and Avaya Create a Global Infrastructure for Contact Centers to Enable Operational Efficiencies, High Productivity, and Client Satisfaction
White Paper EDS s Business Processing Outsourcing (BPO) Platform make it possible for main contact center hubs to support core input, process, and output functions across market-facing service offerings delivered at networked... [31 May 2008]
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