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silicon.com > Technology > IT Services

Northern Ireland police brings IT under one roof

In a Fujitsu deal worth £100m? Read more

Feb 6, 2008

silicon.com > Technology > IT Services

The Naked CIO: Offshore - or off their trolley?

The Naked CIO: Offshore - or off their trolley?

Resist the outsourcing orthodoxy? Read more

Mar 10, 2008

silicon.com > Management > CIO Insights

Quocirca's Straight Talking: Print issues in black and white

Quocirca's Straight Talking: Print issues in black and white

Managed print services may pay off? Read more

Apr 22, 2008

silicon.com > White Papers > Networking and Communications > Network Management

Nortel Network Case Study: Bharti Airtel Limited

Nortel Network Case Study: Bharti Airtel Limited

Bharti Airtel Limited (previously called Bharti Tele-Ventures) is one of India's leading private sector providers of tel Read more

Jan 11, 2008

silicon.com > White Papers > IT Management > Project Management

Employment Services Firm Reduces Operational Complexity and Costs With

Employment Services Firm Reduces Operational Complexity and Costs With

Manpower is one of the world's leading employment services providers, helping more than 400,000 clients each year fill j Read more

Jun 12, 2008

silicon.com > Technology > Software

Thanks for holding: Customer service gets automated

Thanks for holding: Customer service gets automated

BPO innovation promises big savings, happier customers Read more

Nov 27, 2008

silicon.com > White Papers > IT Management > IT Budgeting

Outsourcing Network Security Protection: The Smart Option

Outsourcing Network Security Protection: The Smart Option

Many organizations are opting to safeguard their data assets by outsourcing security protection on a managed service bas Read more

Mar 2, 2009

silicon.com > White Papers > IT Management > User Satisfaction

Virtual Support Networks: Ten Tips for Delivering Managed Services to On-Site Systems

Virtual Support Networks: Ten Tips for Delivering Managed Services to On-Site Systems

The business of taking care of remote hardware and software has never been bigger: Managed systems and services Read more

Mar 18, 2009

silicon.com > White Papers > Enterprise Applications > Customer Management

Still Struggling to Reduce Call Center Costs Without Losing Customers? The Right Technologies Lead the Way Out of the Call Center Dilemma

Still Struggling to Reduce Call Center Costs Without Losing Customers? The Right Technologies Lead the Way Out of the Call Center Dilemma

While setting their customer service strategy, some organizations have focused solely on cost reduction through outsourc Read more

Mar 18, 2009

silicon.com > Technology > Hardware

One more way to save during the downturn

One more way to save during the downturn

Quocirca's Straight Talking: Think print Read more

Apr 1, 2009

Stories on outsourcing services market

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  3. ID card exclusive, Steve Jobs win, top CIOs and BT fibre plans
  4. Cheat Sheet: NFC and contactless payments
  5. Ballmer on Google, Bartz on Yahoo! and Berners-Lee on web snooping