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'Fundamental' flaws in Child Support Agency IT
News Delays in processing claims meant in 2006 there was still £3.5bn of outstanding maintenance payments to be collected, with only one in three parents receiving any payment. It has emerged the Child Support Agency's (CSA) troubled £1.1bn computer... [04 Mar 2008]
Child Support Agency IT system 10 years late
News Delays in processing claims meant that in 2006 there was still £3.5bn of outstanding maintenance payments to be collected, with only one in three parents receiving any payment.silicon.com Public Sector [22 Feb 2008]
Child Support Agency IT woes continue
News A staggering £3.5bn in child maintenance payments from absent parents remains uncollected as the beleaguered Child Support Agency (CSA) continues to battle ongoing problems with its underlying IT systems. [05 Jul 2007]
Failing Child Support Agency axed
News The failing Child Support Agency (CSA) is to be scrapped and replaced by a new system that will see absent parents who fail to pay maintenance having their passports suspended and being hit with curfews. [24 Jul 2006]
Child Support Agency IT costs rise to £1.1bn
News Sir John Bourn, the head of the NAO, said in a statement: "These problems will have caused genuine hardship and distress to many parents and their children. The Child Support Agency (CSA) IT system has been branded one of the "worst public... [30 Jun 2006]
UK anti-paedophile centre to be created
News Staff will work on policing chat rooms and launching online paedophile awareness campaigns in schools, and will look to teach parents how to collect evidence if they suspect something is wrong. A national organisation to tackle online paedophiles... [15 Jun 2005]
Child support IT fiasco costs £11.5m in staff overtime
News The rollout of the CS2 system was delayed by two years, and since its introduction in March 2003 the CSA has had to write off £1bn in claims, while some £750m in child support payments from absent parents remains uncollected. [13 Jun 2005]
EDS under fire over £456m child support IT fiasco
News The rollout of the system was delayed by two years and since its introduction last March the CSA has had to write off £1bn in claims, while some £750m in child support payments from absent parents remains uncollected. [18 Nov 2004]
£450m EDS system under fire again as child support complaints rise
News The report assesses the impact of the new child support reforms introduced last year to crack down on parents who fail to pay maintenance. Complaints to the Child Support Agency (CSA) have risen by over 50 per cent in the past year, as problems... [01 Jul 2004]
"Unreliable" £450m IT system delays child support cash
News Problems with the Child Support Agency's new £450m computer system are delaying payments to tens of thousands of single parents. The government's own figures, obtained by the Liberal Democrats, show that since the system was launched at the end of... [25 Nov 2003]
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