passengers
RSS passengersSuper scanners at UK airports
News The scanners, produced by the Smiths Group, allow laptops to be carried in bags and cut queuing times for passengers, with travellers delayed for less than five minutes at Heathrow security in June in 95 per cent of cases. [09 Jul 2008]
Airline Increases Productivity, Enhances Service With Web Content Management
White Paper Founded in 1929, Hawaiian Airlines is Hawaii's largest airline, with 3,500 employees, and having carried 7 million passengers in 2007. While the company's Web site was highly effective in delivering new services and products to its customers... [08 Jul 2008]
Biometrics to fast track 'trusted' travellers
News The government said the deal will build on the success of the Iris scheme (Iris recognition immigration system) for trusted travellers, which enables registered passengers to enter the UK without queuing, following an eye scan. [03 Jul 2008]
Seaport Security
White Paper Ports handle 95% of overseas cargo, enable the deployment of our military, and serve as departure points for millions of cruise passengers. Enhancing maritime security and protecting America's seaports from acts of terrorism and other Federal... [03 Jul 2008]
Railway Ticketing Agency Improves Performance and Eases IT Management
White Paper Voyages-sncf.com is the online travel agency for the Societe Nationale des Chemins de fer Francais (SNCF), a public enterprise that operates rail services for passengers and freight throughout France. [02 Jul 2008]
Operational Ef?ciency Takes Off at Berlin's Airports With Improved Systems Availability
White Paper With the distraction of a major airport construction project and the ongoing need to expand its facilities to deal with rising numbers of passengers, FBS knew that ensuring operational stability and customer satisfaction was paramount. [02 Jul 2008]
We are now roaming at 30,000 feet...
Comment When the aircraft reaches 10,000 feet, passengers are alerted by a new cockpit light that they can switch on their phones. Some 80 per cent of passengers using the service gave it their approval, according to Air France. [26 Jun 2008]
Mobile phones key to paperless air travel
News GPS-enabled handsets could also be used to track passengers in airports, with the potential to save airlines $600m by cutting flight delays, with messages sent to wayward passengers to move them to gates more efficiently, Sita explained. [20 Jun 2008]
Free wi-fi arrives in York station
News Station manager and train operator National Express East Coast has introduced free wireless internet across most of the station, which is used by more than 10 million rail passengers per year. Passengers can access the service by logging onto the... [13 Jun 2008]
Network Rail on track with IP
News The company manages more than 20,000 miles of track, which carries around three million passengers per day. Network Rail has awarded BT a £30m, three-year contract to upgrade its communications infrastructure. [10 Jun 2008]
Paper-free train tickets on track
News It will allow rail passengers to link train tickets to smart cards or to Near Field Communication (NFC) enabled mobile phones, such as the Nokia 6131. Passengers will touch either the cards or NFC phones to a mobile or fixed reader, similar to the... [04 Jun 2008]
Wi-fi for free on board commuter coach
News Trent Barton commercial manager Mark Greesley said in a statement: "By putting wi-fi hotspots on our vehicles we're offering passengers a way to make the most of the 40-minute journey. Independent bus operator Trent Barton has equipped eight of its... [19 May 2008]
Virgin Atlantic passengers flying through check-in
News Passengers at Heathrow's terminal three are flying through check-in thanks to joined up passenger databases.silicon.com Retail & Leisure Virgin Atlantic is working with NIIT Technologies to streamline its Upper Class passengers check-in time from... [29 Apr 2008]
RFID bag tags could save air-travel industry millions
News Baggage mishandling was the largest cause of delay in reuniting passengers with their luggage (49 per cent of cases). As Heathrow Terminal Five (T5) recovers from go-live glitches in its baggage handling systems, air travel IT specialist Sita has... [18 Apr 2008]
Editor's Blog: Signs of terminal decline at T5?
Comment It's a small claim to fame, I know, but I was one of the passengers who flew from the newly opened Heathrow Terminal 5 last week - and my luggage even came with me. Online check-in worked fine, as did the fast bag drop. [16 Apr 2008]
