performance management service levels

BMC tools simplify virtualisation

News BMC's Application Performance and Analytics offering allows a business to actively manage service levels, so that it can expand the number of virtual machines without "drowning in server... [04 Sep 2008]

Managing SOA application service levels, performance and availability

White Paper This white paper provides an overview of the specific challenges involved - including service discovery, monitoring, root cause analysis and service level management - and offers... [02 Sep 2008]

Questys Solutions Case Study: Century 21 Wilson Minger Agency, Inc.

White Paper Wilson Minger deployed Questys Pro: An affordable, easy-to-use document management solution that dramatically improves office productivity and customer service levels. Wilson Minger) has... [18 Jul 2008]

Enhancing MPLS Network Performance

White Paper As a growing number of organizations turn to MPLS networks for network convergence and a range of service levels, the need for assistance in MPLS preparation and delivery of end-to-end quality of... [10 Jul 2008]

Wait-Time Analysis: A New Best Practice for Performance Management

White Paper Using the principles of Wait-Time analysis described in this white paper, DBAs, developers and application owners can align their efforts with the service levels desired by their IT customers. Wait-Time... [08 Jul 2008]

Before Spending More on Hardware or Storage, Automate Recovery and Reuse of Wasted Database Space

White Paper As databases grow, native methods become unusable causing some administrators to suspend recovery of wasted storage in an effort to maintain application service levels. Although the price of storage... [03 Jul 2008]

Drive Business Value through Service Level Management using ActiveWatch SLM

White Paper In this Webinar find out how Mercury Interactive's ActiveWatch SLM hosted service enables financial enterprises such as yours to monitor and manage service levels and get an independent... [03 Jul 2008]

Service Management Evaluation Guide

White Paper Magic Solutions® helps you maximize profitability across your enterprise by aligning people, processes, and technology to increase service levels, measure performance, and reduce costs.... [03 Jul 2008]

Integrated Security: To Combat Blended Threats

White Paper Integrated security uses the principles of defense in depth and complementary security functions at multiple levels within the IT infrastructure. This security method combines multiple security technologies with policy... [03 Jul 2008]

BMC Software Solutions for the PeopleSoft Environment

White Paper In order to maintain peak performance levels and availability, PeopleSoft administrators need expert system management skills. PeopleSoft Applications are business-critical to a... [03 Jul 2008]

Candle Corporation Illuminates Its IT Integration Path with DB2

White Paper Candle determined that standardizing on a single database platform would allow the organization and its customers to realize new levels of efficiency and expanded business benefits. Candle implemented IBM DB2 Universal... [03 Jul 2008]

Delivering on Service Level Agreements for DB2 Environments

White Paper This session will explore VERITAS technologies that enable you to achieve the highest levels of DB2 performance in business-critical Unix environments while meeting the availability requirements of... [03 Jul 2008]

Behavior of Mixed Workloads Consolidated Using Solaris Resource Manager Software

White Paper Solaris Resource Manager software enables system resources to be fairly allocated between various workloads, ensuring predictable service levels for applications. Successful management... [03 Jul 2008]

OpticNerve Technology Overview

White Paper Rather than watching red and green icons blink on and off, Oculan presents problems as outages effecting service levels. If a machine fails but is not of interest, the service... [03 Jul 2008]

Cisco Wide Area Application Services: Secure, Scalable, and Simple Central Management

White Paper IT organizations are challenged with conflicting requirements: to consolidate costly remote-office infrastructure and to maintain adequate service levels for remote-office users. Through Cisco WAAS,... [13 Jun 2008]

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Service Centre Manager

Candidate should be able to demonstrate good communication skills and have a proven ability to communicate with clients and colleagues at all levels ...

Capacity & Availability Analyst

Ability to react to pressure in a calm manner.ResponsibilitiesTypical responsibilities will include the following activities:Assist with creating, ...

CLUSTER SERVICES MANAGER - TRANSPORT BUSINESS

Ensure close liaisons are in place with Commercial Property and Environment managers on site development issues.Key Attributes:- Previous experience ...

Systems Operations Manager

Identify, specify and implement enhancements to existing Operations services and processes on an ongoing basis in order to continually improve ...

Head of Delivery Services

To manage and control all changes made to services and live operational systems, enabling timely changes whilst minimising the risk and impact of ...


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