personalisation
RSS personalisationWill 'citizen developers' shake up IT development?
News Knipp claims factors that are encouraging users to become developers include their insatiable desire for personalisation of services - meaning they are turning developer in order to tailor services to their taste and... [23 Oct 2009]
Beyond CRM: How to improve customer interactions
Comment Customers, faced with a dizzying array of products and services, expect customised offerings and personalisation from their suppliers across all channels whether email, websites, SMS, social networks, traditional mail... [25 Sep 2009]
e-Messaging from Pitney Bowes Business Insight- a Butler Group Technology audit report
White Paper Client organisations with a sizeable direct customer communication operation will benefit from a solution of this nature to migrate to the relatively inexpensive and faster e-mail and SMS channels, and fine-tune the overall communication... [25 Aug 2009]
Web to be number one choice for banking in 10 years
News Ease of use, along with security and personalisation, were recently found to be among the most valued online banking features by consumers. People will do the majority of their banking online within 10 years according to... [31 Jul 2009]
SAP reveals software-as-a-service makeover
News FP 2.0 also has new tools to help improve end-user productivity such as more simplified personalisation tools. SAP has spruced up its software-as-a-service technology, Business ByDesign by launching Feature Pack 2.0 (FP... [30 Jul 2009]
Barclays gets a web banking makeover
News Ease of use, along with security and personalisation, were recently found to be among the most valued online banking features by consumers. Barclays has unveiled a new design for its online banking site. [27 Jul 2009]
Online banking's most wanted revealed
News Banks that neglect personalisation trends now will sacrifice online — and possibly mobile — banking customers later," she said in a statement. Consumers have revealed the online banking feature they value above all... [23 Jul 2009]
Second Android phone launches on T-Mobile
News The key, Sherrard said, is personalisation. The latest is T-Mobile's next Google Android device, called the myTouch. T-Mobile is set to announce the new smartphone today. It is the second smartphone the carrier has... [22 Jun 2009]
Cash-strapped Brits rein in web shopping
News Website usability and personalisation will also become increasing core to winning online shoppers' custom - especially that of more well-off demographics who are likely to be time-pressed and may well be willing to pay... [03 Jun 2009]
The mobile industry in its own words
News Time magazine got it wrong a year ago - it is no longer about personalisation. The world's biggest mobile phone trade show - Mobile World Congress 2008 - took place earlier this month in Barcelona. Here's a flavour of... [22 Feb 2008]
Ofcom plots digital dividend free-for-all
News They're carrying their mobile around with them, it's personal and can access services when out and about and at home… It is very much a convenience thing and a personalisation thing. Operators will be given flexibility... [14 Dec 2007]
Google: Personalisation is the future
News For general web search, personalisation is the future, according to Mayer. Mayer said one of the most important data points for improving search relevance based on personalisation is the previous query,... [23 Aug 2007]
FS industry banking on self-service kiosks
News In future, the organisation hopes to deploy more CRM and personalisation around the kiosks, which can display advertising during "idle" moments in transactions. The financial services industry has discovered that... [16 Jul 2007]
IPTV for beginners
Comment Scalability challenges still stand between what we have today and a smooth service reaching millions that can meet or beat the existing broadcast experience and deliver true web/TV 2.0 personalisation and interactivity. [04 Jun 2007]
Cashing in on the ATM revolution
News According to Martin McMillan, business development director at ATM software development company Level Four, there are a number of personalisation opportunities available to banks. The ATM, or hole-in-the-wall as it is... [02 May 2007]
