customer service a in photos
Photos: Internet Explorer 8 takes aim at competition
Photo The emphasis on this release is on customer-oriented features. You can customise the Accelerator Indicator to include any other web service you might frequently use. Microsoft has released the second... [28 Aug 2008]
Photos: Welcome to futuristic shopping
Photo silicon.com visited Fujitsu's Customer Experience Centre in Middlesex to see the Japanese company's vision for the future of retail. Retailers can attend workshops at the Fujitsu customer experience... [04 Jun 2008]
Photos: Passenger's eye view of Heathrow Terminal 5
Photo Each cluster of self check-in kiosks has a customer service desk so travellers having problems with the check-in system have a BA member of staff near at hand to help... [13 Feb 2008]
Photos: St Pancras steams ahead with new tech
Photo This is one of the customer information points placed around the station. This is the main entrance to the newly reopened London St Pancras station which is now home to the Eurostar and a high speed... [19 Nov 2007]
Photos: Technology at the heart of Terminal 5
Photo Above - two workers connect one of the customer bag drop points to the state-of-the-art baggage handling system. BA has ambitious IT targets for the running of the terminal as well, aiming for 100 per cent e-ticketing... [17 Jul 2007]
Photos: Heathrow's Terminal 5 comes alive
Photo These are the bag-drop points which form the second 'wave' of the customer experience as they enter the terminal. Once they have checked in, using one of the 96 self-service check-in kiosks, 56 manned... [13 Jul 2007]
Photos: iPod and BlackBerry lost property mountain
Photo Ted Batchelor, customer service supervisor at TfL's lost property office, told silicon.com: "We can keep up to 40,000 items at one time. Transport for London's (TfL) lost property office covers two... [04 Dec 2006]
Photos: Top of YouTube - 10 clips taking the net by storm
Photo Finkelstein said it's his "tribute to their low-quality technology and their poor customer service". Comcast later fired the technician and told the Reuters news service: "We obviously... [21 Jul 2006]
Photos: A peek inside BT's assault on the digital home
Photo The iPod-styled hub will also now serve to carry the BT Fusion service, which lets a customer use one phone to make both landline and mobile calls. BT has taken the wraps off the latest... [21 Jun 2006]
Photos: Inside Amazon.co.uk
Photo The supply chain management systems at work notify staff as to which returned DVDs need to go back on the shelves and which are simply going to be sent straight out again to another customer, rendering a... [31 Aug 2005]
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