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The role involves developing business processes within the Northgate Front Office CRM system, helping to support the Customer Service Centre and ...
intermediate level in MS Word, e-mail & experience of using a CRM system desirable Experience using customer database, information management & ...
Essential ExperienceExperience of using Incident Management systems & working to SLAs.2-3 Experience of working within a demanding Service Desk ...
Participate in the integration process of the CRM system with other enterprise systems. Role: Salesforce CRM AdministratorType: PermanentLocation: ...
Responsible for documenting application procedures, developing training materials, establish and implement a policy of best practise and improvement ...
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