customer services in photos

Photos: Shopping just got high-tech

Photo Cards can be easily personalised or have a photo ID included and printed out while the customer waits. The customer can take a picture of what they are wearing, send it to a social networking site and... [27 Jun 2008]

Photos: St Pancras steams ahead with new tech

Photo This is one of the customer information points placed around the station. One of the departure boards shows when the Eurostar services are due to leave for Paris and Brussels. The Eurostar platforms are... [19 Nov 2007]

Photos: High-tech London St Pancras on track

Photo There will be a number of innovative customer information points around the station as well as small departures board like this one, which will scroll train information. Since the project started in 1997, domestic... [08 Oct 2007]

Photos: IBM lifts the lid on web 2.0 tech

Photo The DIY Shopper system also works through customer mobiles and tablet PCs that can be used by shop staff. The system also interacts with Second Life and provides users with in-store mobile services. IBM... [07 Aug 2007]

Photos: The Millennium Dome goes high-tech

Photo The first customer extension of this will be an RFID-based loyalty card for corporate box holders. NEC said the technology is also available to create a full customer identity management system that... [22 Jun 2007]

Photos: A peek inside BT's assault on the digital home

Photo The iPod-styled hub will also now serve to carry the BT Fusion service, which lets a customer use one phone to make both landline and mobile calls. Mimicking rival Wanadoo's Livebox strategy, BT will be giving away the... [21 Jun 2006]

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