Working to key KPI's and SLA's providing 1st line service and support through multi channel means to internal and external customers you will be able ...
Working to key KPI's and SLA's providing 1st line service and support through multi channel means to internal and external customers you will be able ...
You
will be the first point of contact for all general ICT enquiries, ensuring they are dealt with in a professional, efficient and friendly manner. ...
You will be the first point of contact for all general ICT enquiries, ensuring they are dealt with in a professional, efficient and friendly manner. ...
Deal with ad hoc user enquiries. You must have experience in: Microsoft Exchange 2003; Active Directory; Novell Netware, NDS; Microsoft Windows ...