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Resolving fault calls by providing assistance and initial information to callers and identifying and resolving common problems.Candidates MUST ...
You should be experience in fault ticket handling and resolving issue to pre-defined time scales where possible. Huxley Associates are working with a ...
The successful candidate will possess experience of; - Technical training in the software and hardware systems used - Experience in resolving ...
As a first point of contact, the role necessitates a professional manner to reassure the client whilst demonstrating an uncompromising level of ...
A proven track record of talking customers through complex processes, dealing with complex queries and resolving technical queries is essential. ...
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