helpdesk in photos

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Photos: RFID, tablets, handhelds - going down the Tube

Photo The Tube Lines operation centre receives 150 to 200 fault calls per day - from signal failures to graffiti to animals on the line - managed by the staff using their helpdesk expert automation tool. Tube Lines is involved in a massive improvement... [01 May 2007]

Photos: Is Tesco more trustworthy than Microsoft?

Photo One computer shopper who did not wish to be named said they would not buy PC software from Tesco, citing doubts about what the helpdesk support would be like. Tesco's range of budget office, security and multi-media PC software finally hit the... [29 Nov 2006]

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