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Manage Incident, problem, change and release workstreams to meet Customer SLA ? Undertake complex Problem and Incident diagnosis and resolution ...
You will be working in second line support for the front office and providing in depth analysis and problem management of issues escalated from ...
The role will include both routine database administration and project consultancy work.Essential skills:At least 5 years IT experience and at ...
Provide technical support for database, and associated, applications, problem diagnosis, liaising with other company departments where necessary, to ...
Practical understanding and application of the ITIL principles including but not limited to; Incident Management, Change Management, Release ...
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