self service in photos
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Photos: How to destroy your hard drive
Photo Military and security service personnel wanting to avoid information getting into the wrong hands are able to make their hard drives explode. Disposing of computer hard drives in a secure and safe way has become a hot topic, especially after the... [17 Jul 2008]
Photos: Welcome to futuristic shopping
Photo This is a self service system already being used by Jersey Post. silicon.com visited Fujitsu's Customer Experience Centre in Middlesex to see the Japanese company's vision for the future of retail. Fujitsu retail technology serves around 80... [04 Jun 2008]
Photos: Heathrow bags RFID tech to end lost luggage
Photo Other technology at the terminal includes barcode scanning for internet check-in, self service check-in kiosks and self service gates at arrivals for frequent travellers willing to undergo iris scans. [14 Feb 2008]
Photos: Passenger's eye view of Heathrow Terminal 5
Photo Each cluster of self check-in kiosks has a customer service desk so travellers having problems with the check-in system have a BA member of staff near at hand to help out. One of the 96 self-check-in kiosks, also seen at other BA airport terminals. [13 Feb 2008]
Photos: When tech chiefs rock out...
Photo David, a self-confessed gadget freak, explained how he had his London home set up to be controlled remotely. But it turns out that as the seven-day limit on saved messages came around, his service provider started deleting the first verses he came... [22 Jan 2008]
Photos: US Army's Black Hawk goes high-tech
Photo To do my routine maintenance balancing adjustments, all I have to do is hit buttons and the computers come up with vibration diagnostics, so I no longer have to bring ancillary gear - the aircraft will do a self-diagnosis. [28 Nov 2007]
Photos: Technology at the heart of Terminal 5
Photo BA has ambitious IT targets for the running of the terminal as well, aiming for 100 per cent e-ticketing and 80 per cent self service check in (currently 58 per cent). Terminal 5 (T5) is the first new terminal to be built at Heathrow for more than... [17 Jul 2007]
Photos: Heathrow's Terminal 5 comes alive
Photo Once they have checked in, using one of the 96 self-service check-in kiosks, 56 manned check-in desks or BA's online service - the first 'wave' - they can put their luggage into the state-of-the-art baggage handling system. [13 Jul 2007]
Photos: Biometric security comes to Heathrow
Photo Those with miSense cards can use a dedicated self-service check-in kiosk for Emirates or Cathay Pacific in Terminal 3 at Heathrow. The miSense trial at London's Heathrow Airport will use biometric fingerprint and iris scans to screen air passengers... [06 Dec 2006]
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