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Czech Region Citizen Portal Offers Access to 70 Public Service Online Transactions
White Paper In 2005, the regional administration sought European Union funding for an information portal capable of supporting transactional services for citizens and improved collaboration between different agencies of local... [02 Oct 2009]
Siebel Public Sector 8.1.1
White Paper This new release of Siebel E-Support is completely built on Service-Oriented Architecture (SOA) technology, so it can be integrated with various legacy systems and can expose data to the citizen portal. [01 Sep 2009]
South African Broadcasting Corporation Tunes in to Success With SAP and IBM
White Paper The South African Broadcasting Corporation's (SABC) vision is to become the enabler for "Total Citizen Empowerment" through the combination of distinctive, compelling programming and sound business practices. [01 Sep 2009]
Leading Belgian Public Sector Agency Le Forem Experiences 99.999% Data Consistency
White Paper Le Forem, the leading Walloon public employment and vocational training services agency, needed a greater focus on unified, rewarding citizen service. To meet these challenges, Le Forem deployed Oracle WebLogic Server... [30 Apr 2009]
Studying the Feasibility of a Recommender in a Citizen Web Portal Based on User Modeling and Clustering Algorithms
White Paper This paper presents a methodology to estimate the future success of a collaborative recommender in a citizen web portal. This methodology consists of four stages, three of them are developed in this study. [03 Dec 2008]
Welsh Assembly signs e-procurement contract
News These savings can be reinvested back into better citizen-focused services. The Welsh Assembly has signed a contract for a procurement tendering web portal that is expected to help it save £200m over five... [06 Aug 2008]
From Portal to TouchPoint: Brescia's Concept of Citizen Relationship Management
White Paper This is used to log, track, and resolve 1,600 citizen queries per year. Together, the new technologies support enhanced access to City Council services and faster, more effective resolution of citizen... [23 Jan 2007]
Spanish Municipality Streamlines Services With New Document Management System
White Paper The Sant Andreu de la Barca Municipality in Catalonia, Spain, wanted to modernise its administration and document management systems to provide better citizen-centric services to a growing population. [15 Dec 2006]
Public sector needs diverse e-services, says report
News Providing more citizen focused services is the second in a series of three sponsored by Adobe. DirectGov must be more than a portal," it says. A new report says a greater range of e-government channels... [12 Jul 2005]
Opinion: Local government don't get open source
Comment But hold on a moment - open source aside, is local government really that enthusiastic over the concept of citizen online forums? Close to despair over my own local council's limited grasp of the internet, I've started... [11 May 2005]
UK Online replacement gets digital TV boost
News The replacement for the government's UK Online e-government citizen portal has moved to the next stage of its rollout, with deals that will make it available through digital TV. The Directgov online... [28 Apr 2004]
Sun's big idea for software: 'per-citizen' pricing
News Across Asia and the world, there is an opportunity to grow the market by providing per-citizen pricing for network services as well as delivering per-citizen pricing for a full-up desktop," Schwartz... [03 Mar 2004]
US e-gov problems sound strangely familiar
News FirstGov.gov's improvements in navigation, government-to-citizen (G2C) and government-to-business (G2B) features, and constituent feedback - a big plus - do not compensate for the fact that an internet system allowing... [06 Mar 2002]
Microsoft security chief defends EAI security record
News But Stuart Okin, Microsoft's security boss claimed that the increased paranoia over the safety of citizen's data is actually good news for public sector projects. The company's EAI software is called biztalk - a... [15 Feb 2002]
Britain is the Newcastle United of the e-government league
News The UK already has 42 per cent of services online and we continue to work towards the clear target to make all government services to the citizen and business available electronically, in a customer-focused form by 2005. [18 Oct 2001]
