portal self service
BEA and HP Create Stable, High Performance Customer Self Service Portal for Swiss Life in Belgium
White Paper Swiss Life is a leading provider of life insurance and long-term savings and protection. Swiss Life wanted to create a next-generation ePortal to manage relationships with group insurance clients in Belgium and maximize reliability and resilience. [10 Jul 2008]
Improving Plant Profitability and Productivity
White Paper Calpine deployed an employee self-service portal to provide employees and managers with access to HR materials and company news, and a dashboard that presents operational and business data in an easy to use portal. [10 Jul 2008]
Improving Customer Service, Increasing Employee Productivity
White Paper The MyOTN employee portal is an operational dashboard and employee self-service gateway that provides single sign-on access to functional applications and a 360 degree view of customer interaction activity. [10 Jul 2008]
Cedar 2001 Human Resources Self Service / Portal Survey
White Paper Our 2001 Human Resources (HR) Self Service/Portal Survey asked respondents from around the world about their strategies, use, and plans for HR self service and portals. Self service solutions are freeing HR staff from low-value activities, allowing... [03 Jul 2008]
Wacker Improves Customer Service with Integrated Self-Service Portal
White Paper The stability of the DB2 database and the IBM RS/6000 servers on which it resides has minimized downtime, improving both productivity and customer service. A few years back, Wacker Corporation - a leading manufacturer of lightweight construction... [03 Jul 2008]
A SAP NetWeaver Case Study: Business Value Impact for Manitoba Hydro's Implementation of SAP NetWeaver Enterprise Portal (SAP EP),Exchange Infrastructure (SAP XI), and Business Information (SAP BI)
White Paper At the same time, they used the portal to offer Employee Self Service and Manager Self Service functionality out of their SAP HR system. Manitoba Hydro replaced their intranet with SAP NetWeaver Enterprise Portal (SAP EP) and used SAP EP as a... [03 Jul 2008]
InfiNet Uses WRQ Verastream for Repeatable Legacy/Web Solution
White Paper Using WRQ Verastream, InfiNet was able to produce a subscriber service portal and use that model to deploy web solutions for the Akron, Ohio, Beacon Journal, the Columbia, S.C. Knight Ridder began by identifying typical contact-center transactions... [03 Jul 2008]
Standardized IT Infrastructure Streamlines Customer Dealer Service
White Paper Standardized infrastructure based on BEA WebLogic Platform serves as a customer self-service portal, a dealer system and a credit management system. EMT is the largest mobile operator in Estonia with more than 500,000 customers. [03 Jul 2008]
Using Customer Service Portals to Increase Revenue and Lower Cost: Featuring USF
White Paper They created a new customer self-service portal, USF Net. Find out how USF deployed such a comprehensive, time- and money-saving portal in just a few months. As one of the country's leading supply-chain management companies, USF Corporation wanted... [03 Jul 2008]
Regione Lazio Delivers e-government in 60 days with IBM eServer zSeries running Linux
White Paper Recently, the regional government decided to transform its Web site into an e-government portal that would not only deliver information, but also provide Web self-service applications for citizens and businesses and connect the regional government... [03 Jul 2008]
Deploying WiFi Services With Redback Products
White Paper The centrally managed WiFi service can also be easily integrated with a Web portal for customer self-enrollment, authentication, access to different tiers of bandwidth, credit card payments, and the providing of localized content. [03 Jul 2008]
Miami-Dade County and WebSphere Portal
White Paper What's more, when government goes self-service, service delivery becomes user friendly and public attitudes toward local government improve dramatically. One quick and painless way to succeed at both is to put an IBM WebSphere Portal-based solution... [03 Jul 2008]
Enterprise Class Gadget Framework White Paper
White Paper Rather than representing a static set of graphical Web services, an Enterprise Class Gadget Framework empowers application experts to create their own Gadget Web Services based on any object within an underlying application, combining the... [03 Jul 2008]
Leveraging Oracle Identity Management in Oracle Portal Environments
White Paper By leveraging the features of Oracle Identity Management covered in this paper, sites can deploy enterprise portals that provide single sign-on across heterogeneous application environments and where users are centrally administered through an... [03 Jul 2008]
Improving security to Enhance the Business Impact of Your Siebel eBusiness Applications
White Paper Customers are equipped with ready access to information and empowered by self-service technologies. It complements Siebel eBusiness Applications by providing personalization through single sign-on capabilities across not only Siebel applications... [03 Jul 2008]
Keep updated for stories matching portal self service via RSS
