pos customer service
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Better Performance at a Lower Cost: Optimize Retail Operations by Enhancing Your Use of IT
White Paper According to a recent study, nearly one-third of retailers want to upgrade their POS systems in the next two years. This white paper explains how the IBM Retail Environment for SUSE LINUX can help retailers respond to market conditions, improve... [11 Apr 2008]
Wet Seal
White Paper To do this, Wet Seal partnered with Dell to create a stable, intuitive point-of-sale (POS) system to replace its archaic and patchwork registers running the PIC operating system(OS. The goal for Wet Seal: improve reliability of cash registers at... [10 Apr 2008]
Tesco Stores Ltd. Upgrades the Functionality of Its Point of Sale Tills and Lowers Total Cost of Ownership With Windows NT Embedded
White Paper Tesco Stores Ltd.is increasing the efficiency of its mission-critical operations by implementing a Microsoft Windows NT Embedded solution on its Point Of Sale (POS) terminal systems. The solution runs on the organization's existing hardware and... [20 Feb 2008]
Leading Retailer Registers Significant Benefits With Mobile POS System
White Paper Most recently, Hyundai developed a mobile, WiFi Point-Of-Sale (POS) system powered by SQL Anywhere. With 14 stores selling upscale apparel, fashion goods and accessories, home furnishings and food, Hyundai Department Store Company Ltd.has built a... [26 Sep 2007]
Comparing Printing Technologies: The Advantages of Thermal Printing - Improving the POS Environment With Leading-Edge Printing
White Paper But impact printers can be noisy and can disrupt customer interactions at the POS. Impact printing, once widely considered the Point-Of-Sale (POS) print method of choice, is losing ground rapidly to today's enhanced direct thermal printing methods. [31 Aug 2007]
A Retailer's Guide to JavaPOS Solutions
White Paper Point-of-sale (POS) systems with their associated devices (i.e.scanners, printers, and signature readers just to name a few) form an integral part of the technology infrastructure underlying the modern retail enterprise. [26 Jul 2007]
Trends 2006: Retail IT
White Paper Many retailers have tackled aging POS platforms, with most initiating a POS upgrade or replacement in 2004 and/or 2005. Two places: Experience-based differentiation — whether an explicit strategy or a reactive move to be more customer service... [10 Jul 2007]
National Retailer Boosts Business With Embedded POS System
White Paper The company opted to upgrade its legacy POS system with a new solution powered by Microsoft Windows Embedded for Point Of Service (WEPOS) in order to achieve optimal benefit from its network. However, Kitamura realized that its existing point of... [22 May 2007]
Pep Boys Revs Up Customer Service With an IBM and Oracle Retail Solution
White Paper Pep Boys' solution comprises IBM SurePOS 300 systems running an IBM Retail Environment for SUSE Linux (IRES) operating system and flexible back office, POS and inventory applications from Oracle Retail; robust IBM xSeries servers; and IBM... [05 Apr 2007]
SUSE Linux Enterprise 10 for Retail Businesses: Bringing the Security, Agility, Reliability and Lower Costs of Linux to the Retail Industry - From the Point of Service Device to the Data Center
White Paper Consequently, they're turning to Novell to address a wide range of specific retail challenges throughout their organizations from Point Of Service (POS) terminals and in-store servers to complete data center solutions. [04 Apr 2007]
Trends 2006: Retail IT
White Paper Many retailers have tackled aging POS platforms, with most initiating a POS upgrade or replacement in 2004 and/or 2005. Two places: Experience-based differentiation — whether an explicit strategy or a reactive move to be more customer service... [19 Mar 2007]
Sage Accpac CRM Becomes the Right Ticket for Telaid
White Paper When something would go wrong with a customer's store cash register, POS terminal, or TV in their electronics department, the customer would call Telaid. Because the Telaid Service Groups were using disparate pieces of software, if one group was... [22 Jan 2007]
Secret Recipe Improves Responsiveness and Customer Relationships With an IBM POS Solution
White Paper An IBM wireless Point-Of-Sale (POS) solution integrates wait and kitchen staff to streamline the serving process throughout the cafe chain. Secret Recipe needed to improve customer service at point of sale through new efficiencies and process... [09 Nov 2006]
The HP NonStop Server in Retail Banking
White Paper The HP NonStop server plays a key role in the world's retail banking industry, including the processing (authorization, authentication, and switching) of ATM/POS transactions, in the areas of application and data integration, payment-switching... [02 Mar 2006]
Kiosks and Mobile POS Technologies: Emerging Channels in Integrated Marketing Strategy
White Paper Well planned self-service technology-enabled channels align customer experiences across brick-and mortar, catalog, kiosk, online and mobile touch points. A proper implementation roadmap, exceptional user experience design, and the right vendor... [09 Feb 2006]
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