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3Com Solutions: Strategies for Successful IP Telephony Implementations

whitepaper The need for care in selection and implementation comes from the very high expectations of users and customers. IT architects and network designers need to proceed with caution and work with companies that understand the fundamentals of not only...

Tags: voip - ip telephony

[11 May 2008]

IT Services Firm Enhances Business Offerings With New Managed Services Technology

whitepaper To best provide this service, I.B.I.S.became an early adopter of Microsoft System Center Remote Operations Manager 2007, which it uses with Microsoft System Center Essentials 2007 to remotely monitor its customers' IT systems.

Tags: monitoring systems

[11 May 2008]

Mobile Solutions Provide "Anywhere, Anytime" Access to World Financial Markets

whitepaper For customers, the companies' decision to standardize on Windows Mobile is resulting in a richer, more consistent user experience; increased convenience and productivity; and strong security features.

Tags: mobile - wireless communications

[11 May 2008]

IT Solution Provider Boosts Business With Enhanced Remote Management Capabilities

whitepaper To provide customers with enhanced IT management, LegendCorp became an early adopter of Microsoft System Center Remote Operations Manager 2007. This helps bolster LegendCorp's reputation as a trusted service provider and minimizes the risk of...

Tags: monitoring systems

[11 May 2008]

The Importance of Prospecting

whitepaper Potential customers come in two types: suspects and prospects. A suspect is someone who appears to fit the target market or shows some interest in one's offerings; a prospect is someone who has the Money, the Authority, and the Desire (MAD) to...

Tags: sales - marketing

[11 May 2008]

Carphone Warehouse plans broadband boost

News Fogg told silicon.com: "Clearly Tiscali appears to be up for grabs and it may be that Carphone Warehouse decides that at this stage of the broadband market.that the easiest way to acquire customers is to buy Tiscali and obviously that would...

Tags: talktalk, broadband, carphone warehouse

[09 May 2008]

Effectively Marketing Your SaaS Offering

whitepaper In order to reach these potential customers, however, software vendors must develop and implement an effective marketing strategy now. The Software as a Service (SaaS) and Web application delivery model presents significant new sales opportunities.

Tags: business strategies

[09 May 2008]

Innovate Over ERP with Service-Oriented Architecture, Business Process Management, and Enterprise Social Computing

whitepaper Discover how the right mix of Service-Oriented Architecture (SOA), Business Process Management (BPM), and Enterprise Social Computing can dramatically increase the return on your ERP investment, by giving you better visibility into your...

Tags: erp

[06 May 2008]

EC: Oracle-BEA gets the go-ahead

News The Commission statement said: "The combined Oracle and BEA entity would face several strong competitors in the overall middleware market and in each of the sub-segments, such as IBM, Sun, Microsoft and SAP, and customers would, therefore, find...

Tags: bea, oracle

[01 May 2008]

India's high-tech cities, web whispers, Babbage's Difference engine and more...

Photo The sprawling campus is home to around 15,500 of the company's 88,000 employees, who work in shifts around the clock supporting its offshore customers. One of the training programmes for Wipro recruits is around language for those working with...

Tags: hyderabad, robots, bangalore

[29 Apr 2008]

Migration From Open-Source MySQL Solves Technical Woes, Enables New Revenues

whitepaper But the solution suffered from connection errors and crashes, required time-consuming development and debugging, and lacked credibility with the large-scale enterprises that were Dakis's potential customers.

Tags: customer support services

[24 Apr 2008]

WeRock247 Demonstrates a Variety of Smart Client Technologies for Developers

whitepaper The Microsoft EMEA developer platform evangelism group wanted to help customers understand SmartClient application development. The Microsoft mission is to enable people and businesses throughout the world to realize their full potential.

Tags: customer support services

[24 Apr 2008]

Mobile market ripe for femtocell loving

News This is due to three main factors: global growth in the number of mobile subscribers - predicted to hit 4.4 billion in three years' time; the proliferation of broadband - itself driven by the popularity of apps such as social networking, online...

Tags: mobile broadband, 3.5g, femtocell

[23 Apr 2008]

Making the Abundant Relevant: Solving Today's Learning Challenges Through a Next Generation Technology Architecture

whitepaper SkillSoft agrees with customers and analysts who say that these problems must be solved in order for e-learning to reach its potential, and this is the impetus behind SkillSoft's Open Learning Services Architecture (OLSA) initiative.

Tags: hr, learning, skillsoft, integrate

[17 Apr 2008]

Expanding IT Strategies Successfully: Dynamic Data Center Services

whitepaper Customers who already rely on dynamic IT solutions for SAP, Terminalservices or Oracle environments confirm that the Dynamic Data Center from Fujitsu Siemens Computers increases flexibility, efficiency and quality in data centers.

Tags: data center

[11 Apr 2008]

Disaster Recovery & High Availability With WANSync: An Architectural Overview

whitepaper It is intended for conscientious potential customers and partners who wish to understand just how WANSync protects their data, as well as how it ensures the integrity of both the data and the application.

Tags: data recovery - security, availability, integrity, disaster recovery

[10 Apr 2008]

The Role and Benefits of Quality in Delivering Offshore IT Services

whitepaper Quality is a term that is often used, especially when IT services firms market to potential customers, but its meaning is usually abstract. This white paper discusses the role and benefits that quality can have in delivering IT services and, in...

Tags: outsourcing, term, framework, element

[10 Apr 2008]

Consumer VoIP and Beyond: Service Provider Challenges and Opportunities

whitepaper For service providers that want to maximize their ability to provide the next generation services, an understanding of how the market is segmented, as well as the drivers and inhibitors that impact both the service providers and their consumer...

Tags: voip - ip telephony, service providers, providers, range

[10 Apr 2008]

Hosting.nl

whitepaper It has since become the hosting partner of choice for many customers, offering cost-effective and high quality hosting-related services and products. As a start-up hosting company, Hosting.nl required a reliable and stable technology infrastructure...

Tags: x86-standard servers, dell, hosting, technology infrastructure

[10 Apr 2008]

Taming the Growth of Email - An ROI Analysis

whitepaper The correct solution to the e-mail storage problem is one that provides customers with abundant storage, is simple to install and manage, does not affect end-user productivity, and ultimately lowers TCO.

Tags: roi - tco, end user, productivity, user productivity

[10 Apr 2008]

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