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Virtualization from the Data Center to the Desktop
White Paper This paper looks at the role virtualization should take in an optimized IT infrastructure, and presents a set of principles and best practices to help you build a comprehensive virtualization strategy for your organization. [25 Jul 2008]
Smart SOA: Best Practices for Agile Innovation and Optimization
White Paper This white paper outlines IBM's approach to SOA, garnered from best practices and lessons learned from experiences with clients to help extend the value of SOA deployments in a set of guiding principles. [24 Jul 2008]
Best Practices for VMware ESX Server 3.0 Backup on NetApp
White Paper The goal of the VMware/NetApp solution is to provide a crash-consistent process that takes advantage of snapshot-based backups. The decision to use RDMs instead of vmdk (VM file system) was based on the desire for file-level restore capability. [24 Jul 2008]
ePolicy Best Practices: A Business Guide to Clean & Compliant, Safe & Secure E-Mail and Web Usage and Content
White Paper Organizations that are committed to preventing accidental and intentional email and Web disasters put best practices to work. This paper highlights best practices that you can begin using in your organization today. [23 Jul 2008]
Real-Time Contact Centers Build Customer Intimacy and Improve Profitability
White Paper It contains a blueprint, best practices and the steps for building your real-time contact center. 10 Steps to Building a Real-Time Contact Center: Companies seeking a competitive edge must convert their reactive, cost-oriented contact centers into... [23 Jul 2008]
Does open source pose a security risk?
News The study said: "Open-source packages often claim enterprise-class capabilities but are not adopting - or even considering - industry best-security practices. The security practices of open-source IT developers should lead enterprises to think... [22 Jul 2008]
Best Practices for Making Your NetBackup Environment Highly Available With Storage Foundation and Veritas Cluster Server
White Paper This Webcast provides recommended best practices for clustering the NetBackup Master Server and discusses how Veritas Cluster Server makes high availability easy to deploy and manage. Data protection (or backup) is a mission critical application... [21 Jul 2008]
Veritas NetBackup 6.5 for VMware 3.x: Best Practices
White Paper This paper covers best practices for designing solutions for - and protecting - VMware virtual machines. Is it best to protect the virtual machine (VM) by backing it up via a NetBackup or PureDisk client? [21 Jul 2008]
Indian Insurance Firm Decreases Time to Incident Resolution by 40% With ITIL Incident and Problem Management Best Practices.
White Paper By deploying a service desk solution with integrated incident, problem and change management processes based on ITIL best practices, ITGI has been able to standardize and optimize key service desk functions. [18 Jul 2008]
Best Practices for Secure Remote Access - A Guide to the Future
White Paper Significant changes in mobile technology and global business practices have spurred an evolution of both local and remote access. With more people working from more locations using more devices than ever before, attempts at providing access while... [18 Jul 2008]
Salesforce.com Helped Customers Succeed and Gained Brand Loyalty Using Macromedia Breeze to Deliver Best Practices Presentations
White Paper Salesforce.com is the world leader in on-demand Customer Relationship Management (CRM) services. They wanted to reach customers day or night, keeping viewers engaged with rich media experiences. The project team needed to ramp up production quickly... [18 Jul 2008]
Improve visibility, control and automation with IBM Service Management
White Paper IBM Service Management solutions, like the IBM Service Management Stimulator Workshop, help organizations leverage ITIL best practices and realize predictable results, greater efficiency, improved value and reduced risks. [18 Jul 2008]
Video: Best Practices for Server Migration
White Paper Learn the essentials of a successful server migration - in just six minutes. Server migration is far from a minor task, but you can be more thoroughly prepared just by watching this short IBM video from CMP. [17 Jul 2008]
Best Practices in Creating a Strategic Finance Function
White Paper According to the results of a recent APQC study, finance organizations, no matter what their size, are still spending almost two-thirds of their time on transaction processing, to the detriment of more strategic functions such as decision support... [17 Jul 2008]
Security Best Practices: What to Look for in an Email Hosting Provider
White Paper Read this paper to find out how companies can achieve maximum benefit only by identifying a truly qualified provider -- one that implements best-of-breed technology and follows best practices for email security comprising deep expertise in people... [15 Jul 2008]
