practices
Forrester Strategies for Assessing IT Business Satisfaction
White Paper It includes best practices recommendations, survey templates and questions to guide your assessment. If you aren't assessing customer satisfaction you are overlooking a potential goldmine. This valuable data is crucial... [02 Nov 2009]
Green IT: Thrifty CIOs should make it a priority
News One of the most wasteful practices in the desktop space is over-zealous hardware refresh cycles. It's no surprise that for some companies green initiatives are dropping down the list of IT priorities. [29 Oct 2009]
Monitoring staff email and internet: The dos and don'ts
News Covert monitoring of staff communications is only allowed in exceptional circumstances - where, say, criminal activity is suspected, as the Information Commissioner's Office notes in its guidance to employers The Employment... [22 Oct 2009]
Going green: A guide for CIOs
Comment Best practices In good times and bad, green IT deserves a spot on the CIO agenda. Stuart Roberts explains how to get it right. Before the downturn, green IT - or environmentally sustainable computing - was one of the... [21 Oct 2009]
Best Practices for Implementing Automated Functional Testing Solutions
White Paper This paper presents a brief overview of the advantages of automating functional testing, explaining how you can meet tighter release schedules, verify that business processes function correctly, and ultimately generate higher revenue and... [21 Oct 2009]
Application Delivery over the WAN: Acceleration Alone is not Enough
White Paper In this report, Aberdeen Group report examines best practices for managing application performance over the wide area network. Looking to maximize IT performance by leveraging WAN optimization solutions across your... [20 Oct 2009]
The Value of Network and Application Visibility by Aberdeen
White Paper This survey-based paper analyzes best practices for improving application visibility and analysis. This paper can help serve as a guideline for organizations looking to achieve higher levels of business performance for... [20 Oct 2009]
Put ITIL best practices to work for your business
White Paper This view into ITIL best practices in service management shows how you can maximize the business value of your technology. What do the new ITIL® standards mean for a small business? With an adaptable approach, aligning... [20 Oct 2009]
Accelerate results by aligning Lean Six Sigma, BPM and SOA
White Paper Find out more about best practices, the value of measures and monitoring, and how to get started in this webcast. There has never been a more important time to uncover process waste, reduce non-value adding activity, and... [20 Oct 2009]
9 Management Practices for Exceptional Webinars
White Paper This new white paper examines Webinar effectiveness at driving lead generation and outlines 9 best practices for using Webinars in a cohesive lead-generation campaign. Marketing professionals continue to rate Webinars as... [18 Oct 2009]
It's Time To Review — And Renew — Your Telecommuting Policy
White Paper This new Forrester white paper explores how implementing best practices to create a telecommuting program and standardized policy significantly reduces operational costs and increases employee productivity — a winning... [18 Oct 2009]
The Value of Talent Development: Your Guide to Strategic HR Practices
White Paper Don't miss this practical guide to strategic HR practices. It shows you not only how to rethink your HR practices and policies, but also how to drive new processes — then align all of them to deliver... [15 Oct 2009]
Installation and deployment methods for Windows Server 2008
White Paper When installing a new system like Windows Server 2008 (Longhorn), many datacentre managers want to know what technologies and best practices are available to make the process foolproof. So what are the deployment methods... [15 Oct 2009]
Migrating Dell PowerEdge Servers to Microsoft Windows Server 2008
White Paper By following best practices for in-place upgrades and taking advantage of tools such as the Dell Windows Server 2008 Readiness Advisor, administrators can help ensure a smooth migration on their Dell PowerEdge servers. [15 Oct 2009]
Installing Microsoft Windows Server 2008 Drivers on Dell PowerEdge Servers
White Paper Using tested and validated drivers and following best practices can help administrators ensure optimal performance in their environments. Upgrading Dell PowerEdge servers to the Microsoft® Windows Server® 2008 OS... [15 Oct 2009]