predictive
Real-Time Contact Centers Build Customer Intimacy and Improve Profitability
White Paper Companies seeking a competitive edge must convert their reactive, cost-oriented contact centers into predictive, revenue generating, real-time profit centers. 10 Steps to Building a Real-Time Contact Center: [23 Jul 2008]
The Naked CIO: Going public about privacy
Comment We do this to market more effectively to customers who match the predictive characteristics of people who tend to buy our products. Our lives would clearly be much better if more information were held. [21 Jul 2008]
A Failure Predictive and Policy-Based High Availability Strategy for Linux High Performance Computing Cluster
White Paper The Open Source Cluster Application Resources (OSCAR) is a fully integrated cluster software stack designed for building, and maintaining a Linux Beowulf cluster. As OSCAR has become a popular tool for building the cost effective HPC cluster... [10 Jul 2008]
Next Generation Solutions for Spam: A Predictive Approach
White Paper Mounting an effective defense against spam requires detection techniques that can evolve as quickly as the attacks themselves. Without the ability to automatically adapt to detect new types of threats, an anti-spam solution will always be a step... [09 Jul 2008]
Claims Fraud Prevention and Management Roundtable
White Paper The presenters of this webcast will divulge how predictive analytics, network-based scoring and cross-channel claims validation systems help to uncover more fraudulent claims and prevent fraud before it happens. [09 Jul 2008]
Confessions From a Performance Management Road Warrior
White Paper The attendee will learn how strategy maps and their companion, balanced scorecards, communicate strategic objectives with target-setting to help cross-functional employee teams align their behavior to the strategy and better collaborate and why... [09 Jul 2008]
The American Diabetes Association: Improving the Accuracy of Health Care System Modeling
White Paper To reach this goal, the ADA is using Archimedes, a predictive software application, on United Devices' Grid MP Enterprise. The American Diabetes Association (ADA) is the nation's leading voluntary health organization supporting diabetes research... [03 Jul 2008]
IBM eServer xSeries Servers Lodge Liquisite Development Inc. in the Top Spot
White Paper The advanced problem-detection features of the IBM eserver xSeries 330 - including Predictive Failure Analysis (PFA) and Light Path Diagnostics - convinced Liquisite that they had found a server platform, which would help Liquisite expand its... [03 Jul 2008]
Avaya Case Study: Mas Cerca Call Center
White Paper Mas Cerca chose to implement an Avaya Predictive Dialing System (PDS) that has been seamlessly integrated with its Nortel solution. Mas Cerca Call Center, a successful South American company with more than 20 years experience in the outsourcing and... [01 Jul 2008]
2Touch Streamlines Customer Interaction Processes With Avaya and Noetica Solution
White Paper SYNTHESYS is a Customer Interaction Management (CIM) and Predictive Dialer software combining a Service Oriented Architecture (SOA) unified agent front end with a Business Process Management engine. 2Touch needed a front-end solution to guide... [01 Jul 2008]
MailFrontier Anti-Virus: A Complete Solution to Protect Your Network From Outbreaks
White Paper MailFrontier offers the first holistic anti-virus solution that provides predictive, responsive, and decisive protection to defend against viruses during all stages of the outbreak. Virus outbreaks cause considerable damage to enterprises because... [30 Jun 2008]
How SAS 9 Allows the Delivery of the Power of Predictive Analytics and Forecasting to the Masses
White Paper Businesses can benefit greatly from using SAS Enterprise Business Intelligence as the perfect delivery mechanism for sharing predictive analytics from SAS Enterprise Miner and forecasting from SAS Forecast Server throughout their enterprise. [31 May 2008]
It's 9:00am - Do You Know Where Your Critical Talent Is?: Retention Analytics for Human Capital Management
White Paper Data mining and predictive modeling can be used to improve retention of critical employees. Employee retention is an increasingly serious issue in many business sectors. Understanding which factors cause employees to leave and which actions retain... [31 May 2008]
Turbo-Charging Spreadsheets: Accessing SAS Forecast Server From Microsoft Excel
White Paper Manufacturers care about predictive maintenance in their factories. According to major surveys of organizational forecasting practices, there is continued widespread use of spreadsheets for forecasting, despite major advances during the last 20... [31 May 2008]
MSDN Webcast: Building a Simple Recommendation Engine With SQL Server 2005 Data Mining (Level 200)
White Paper This technology often seems unobtainable for smaller businesses and their developers; however, in this webcast, the presenter discusses how Microsoft SQL Server 2005 Analysis Services offers powerful, predictive analysis with a comprehensive range... [30 May 2008]
