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Wait-Time Analysis: A New Best Practice for Performance Management

White Paper This white paper from Confio Software shows how Wait-Time analysis allows IT to always find the root cause of the most important problem impacting customers, and always identify which critical resource... [08 Jul 2008]

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Wait-Time Analysis Method: New Best Practice for Performance Management

White Paper Using the principles of Wait-Time analysis described in this white paper, DBAs, developers and application owners can align their efforts with the service levels desired by their IT customers. Wait-Time analysis is a new... [14 May 2007]