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Photos: Salesforce.com rides the Google wave with CRM app
Photo If it doesn't, the chatbot will then send a private message within the wave to a member of Booyah's customer service team asking them for help. If the customer service representative is struggling to resolve the problem... [30 Oct 2009]
Amazon's Kindle ignites legal upheaval
Comment While libraries and private book collections will probably never be completely replaced, e-book technology is starting to overcome some past literary and cultural prejudices. Amazon's Kindle e-book and Google's Book... [27 Oct 2009]
Open source? No good for cost cutting, say CIOs
News If you are a CIO, CTO, IT director or equivalent at a large or small company in the private or public sector and you want to be part of silicon.com's CIO Jury pool, or you know an IT chief who should be, then drop us a... [23 Oct 2009]
Monitoring staff email and internet: The dos and don'ts
News Unlike workers in the US, employees in the UK do have an expectation of privacy in the workplace, and if you fail to follow best practice you could find your organisation on the wrong side of the law: under Article 8 of the Convention on... [22 Oct 2009]
Windows 7: Who's adopting it, when and why?
News As the budgets free up this I think that Windows 7 will be a success in the private sector. With software spending down 16.5 per cent year-on-year, Windows 7's launch tomorrow will see it enter the market amid one of the... [21 Oct 2009]
Photos: Microsoft sweetens Aero for Windows 7
Photo In Internet Explorer, you can set specific web pages on your jump list, or begin a private browsing session directly. Windows 7 is officially released tomorrow, here's a walkthrough of what the new OS will look like once... [21 Oct 2009]
Photos: Windows 7 - getting inside security
Photo The main Firewall window separates network activity and settings into three categories: Domain networks, Private networks, and Public networks. Windows 7 is to go on general release this week. Here's a look at the... [20 Oct 2009]
IT tsar confirmed: Cabinet Office names Angela Smith
News Previously, Smith was parliamentary private secretary to Yvette Cooper at Communities and Local Government and the Treasury. The Cabinet Office has named Angela Smith as responsible for government IT and information... [16 Oct 2009]
Compliance: The Gramm-Leach-Bliley Act of 1999
White Paper The Gramm-Leach-Bliley Act (GLBA), also known as the Financial Services Modernization Act of 1999, was enacted in part to protect consumers' private financial information. It allows consumers to control the use of their... [09 Oct 2009]
The Business Case for Network-Based Layer 3 IP VPNs
White Paper Layer 3 Virtual Private Networks (VPNs) developed in the late 1990s are now delivering secure, reliable office connectivity solutions for various applications of many Fortune 1000 companies. The reasons for the... [09 Oct 2009]
The Role of Security in Trustworthy Cloud Computing
White Paper All are elements of a secure identity, information and infrastructure model, and are applicable to private and public clouds as well as to IAAS, PAAS and SAAS services. In the development of public and... [05 Oct 2009]
The Relationship Between ISO 27002 and the EU Data Protection Directive
White Paper As organisations, both public and private, recognise the inherent value of their information, and as the safety and reliability of electronic communications become ever more central to the ways in which it interacts with... [05 Oct 2009]
The Tripwire HIPAA Solution: Meeting the Security Standards Set Forth in Section 164
White Paper The Health Insurance Portability and Accountability Act of 1996, or HIPAA, was enacted to safeguard Protected Health Information (PHI) by mandating procedures and controls to assure the public that critical and private... [05 Oct 2009]
Securing Remote Access With SSL VPNs and Strong Authentication
White Paper Juniper Networks and RSA provide a compelling, SSL-based Virtual Private Network (VPN) and two-factor authentication security solution that is flexible, scalable and simple to administer so businesses can efficiently... [05 Oct 2009]
Cyber Liability & Higher Education Aon Professional Risk Solutions
White Paper An overriding challenge that educational institutions face when dealing with privacy and security risks continues to be the fundamental conflict between a culture that values an unfettered exchange of ideas, and the security and privacy... [05 Oct 2009]
