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VoIP Visibility, Management and Control (Podcast)

whitepaper Voice over Internet Protocol, or VoIP, is fast becoming a key communication tool in the enterprise, as more legacy PBXs are converted to IP enabled voice over converged networks. Download this Packeteer Webcast in podcast format!

Tags: voip - ip telephony

[13 May 2008]

An Analysis of the Skype Peer-to-Peer Internet Telephony Protocol

whitepaper Skype is a peer-to-peer VoIP client developed by KaZaa. Skype claims that it can work almost seamlessly across NATs and firewalls and has better voice quality than the MSN and Yahoo IM applications. It encrypts calls end-to-end, and stores user...

Tags: voip - ip telephony

[11 May 2008]

Data Streaming, Workflow and Firewall-Friendly Grid Services With Styx

whitepaper The Styx Grid Service is built upon the Styx protocol, an established protocol for building distributed systems. This paper presents the Styx Grid Service (SGS), a remote service type that allows data to be streamed directly between service instances.

Tags: firewalls

[11 May 2008]

Accessing Databases From IBM Tivoli NetView for z/OS Using JDBC

whitepaper IBM Tivoli NetView for z/OS can participate in the TCP/IP protocol using the NetView SOCKET command, and can execute commands in the z/OS UNIX System Services (USS) environment. These capabilities can be used to give NetView access to any database...

Tags: monitoring systems

[11 May 2008]

PARANOIA Security Standard for Wireless Networks

whitepaper Currently the Wired Equivalent Privacy protocol can be broken with common programs available via the Internet. Current wireless security is flawed. There is a distinct lack of authentication and encryption.

Tags: security standards

[11 May 2008]

Danske Bank Slashes Costs and Paves the Way for Expansion When It Taps IBM to Deploy a Nortel VoIP Telephony Solution

whitepaper Danske Bank decided to look for a telephony solution leveraging modern Voice over Internet Protocol (VoIP) technology that would not only save costs, but also support its expansion strategy. The largest bank in Denmark, Danske Bank and its...

Tags: voip - ip telephony

[11 May 2008]

Building an Enterprise Service Bus Using WebSphere ESB, Part 4: Connecting WebSphere ESB and WebSphere MQ

whitepaper After having covered two of the most used protocols that WebSphere Enterprise Service Bus (ESB) supports for connectivity - namely JMS and Web services (SOAP/HTTP) - the paper will now move on and add one more protocol to the mix that is commonly...

Tags: web services

[11 May 2008]

Web Services Security With WebSphere Application Server V6 - Part 1: Introduction to Security Architectures

whitepaper The purpose of the diagrams in this paper is to convey the different points in the protocol stack at which intermediaries might exist between a client and a service. This paper provides an introduction to some simple Web services security...

Tags: application servers

[11 May 2008]

OSIsoft, Long Used for Performance Measurement, Now Boosts Environmental Sustainability

whitepaper The fear of global warming has accelerated interest in carbon footprint reduction, of course, as have government requirements at a variety of levels - from the international Kyoto Protocol to national laws in Europe and elsewhere, to enacted or...

Tags: application servers

[11 May 2008]

A Firewall for Routers: Protecting Against Routing Misbehavior

whitepaper Analogous to traffic normalization for network intrusion detection systems, the proposed RouteNormalizer patches ambiguities and eliminates semantically incorrect routing updates to protect against routing protocol attacks.

Tags: switching

[11 May 2008]

Network Convergence and the NAT/Firewall Problems

whitepaper There are presently two standards for VoIP signaling: H.323 (from ITU-T) and SIP (Session Initiation Protocol from IETF). Voice over IP technology is fueling the rapid growth on network convergence. Most enterprises today sit behind Firewalls and...

Tags: firewalls

[11 May 2008]

A Distributed Firewall for Multimedia Applications

whitepaper These differ in many aspects from "traditional applications", for example concerning bandwidth usage, dynamic protocol elements or multiple data flows for one application session. Firewalls are a widely used security mechanism to provide access...

Tags: firewalls

[11 May 2008]

Technology Consultancy Avoids Spam and Viruses Easily With E-Mail Security Solution

whitepaper This server-based antivirus solution integrates with Microsoft Exchange Server 2003 and Windows-based Simple Mail Transfer Protocol gateway servers, bringing together the power of multiple scan engines from the world's best antivirus labs.

Tags: anti-virus

[11 May 2008]

Simplify and Unify Data With a Service Data Objects Architecture

whitepaper Monolithic applications are not built as often anymore and information is often stored in various types of sources (database, Web service, Lightweight Directory Access Protocol (LDAP), legacy, and so forth).

Tags: knowledge and data management

[11 May 2008]

Building an Enterprise Service Bus Using WebSphere ESB, Part 3: Adding Web Services and Promoting Properties

whitepaper One's service will use SOAP/HTTP bindings as its protocol. This papers scenario included a one-way message being sent to a back-end application via JMS, indicating that a package had been delivered to the customer.

Tags: web services

[11 May 2008]

IP-Enabled Contact Centers: Lowering Costs, Raising the Customer Experience

whitepaper This paper explores how Internet Protocol (IP) can be leveraged to lower the cost of enhancing customer service via your contact center. IP is a critical enabler for multisite contact centers, providing the underlying technology that lets you cost...

Tags: communications software, contact, customer service,

[05 May 2008]

The Path to Intelligent Communications: Service Oriented Communications and SIP in the Contact Center and Across the Enterprise

whitepaper Service-oriented architecture and session initiation protocol are revolutionary technologies that promise to transform communications. Many enterprises have begun deploying SOA and SIP as ways to increase the responsiveness and adaptability of...

Tags: call center - contact

[05 May 2008]

A Firewall for Routers: Protect Again Routing Misbehavior

whitepaper Analogous to traffic normalization for network instruction detection systems, the proposed RouteNormalizer patches ambiguities and eliminates semantically incorrect routing updates to protect against routing protocol attacks.

Tags: switching

[03 May 2008]

AMIS Analog Networking Definitions (All Cisco Unity Versions)

whitepaper It contains excerpts from the AMIS Protocol, and also includes an example of an AMIS conversation. This paper provides detailed diagrams and explanations of the flow of events for outbound and inbound Audio Messaging Interchange Specification (AMIS...

Tags: voip - ip telephony

[02 May 2008]

iPhone vs BlackBerry: What the users love...

News While the BlackBerry has traditionally focused on the enterprise market and the iPhone was initially marketed as a consumer device - analyst Gartner recently dubbed the latter 'ready for business', following moves by Apple to license Microsoft's...

Tags: smart phone, blackberry, iphone

[30 Apr 2008]

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