public sector outsourcing
Digital Dilemmas: Should your business be on Twitter?
Comment The lesson is: if you'd rather have as few conversations with your customers as possible - ideally outsourcing customer service to some far flung corner of the globe where you can't really hear them bleat - then Twitter... [16 Nov 2009]
'Don't just outsource the problem when you outsource IT'
News Local council IT departments' tendency to outsource problematic tech functions means their outsourcing projects are rarely successful, according to a new report. Wise authorities will.use outsourcing as... [10 Nov 2009]
Nandan Nilekani
AS Profile Most people would be satisfied with being a co-founder of the Indian outsourcing giant Infosys and a foundation member of the World Economic Forum. Before stepping down as co-chairman of Infosys to take up his government... [30 Sep 2009]
Cheat Sheet: Outsourcing
Cheat Sheet The public sector is predicted to increase the amount it spends on IT services by 4.3 per cent year-on-year in 2009 and outsourcing is likely to play an important role in helping the... [11 Sep 2009]
IT graduates failing to make the business grade, say UK tech chiefs
News Gavin Megnauth, director of operations and group IT at Morgan Hunt, said the subjects being taught in universities have not kept pace with the rate of change in the IT industry, including the widespread adoption of... [02 Sep 2009]
Green shoots? What green shoots? No let up in IT spending freeze
News This reduction will be partially offset by a 3.1 per cent rise in outsourcing spend as businesses aim to reduce their IT and business operating costs, the analysts said. The research also forecasts an increase in... [11 Aug 2009]
India's social ills soothed by outsourcing leaders?
Comment Nilekani's crossing to the public sector has put the spotlight on whether technology and outsourcing leaders can help with some of the country's challenges, including dealing with... [27 Jul 2009]
Parliamentary tech boss backs call for £1bn IT fund
News The need to cut IT costs is already high on the government's agenda following the recent Operational Efficiency Programme report which heralded a drive for £7.2bn-per-year savings through greater use of shared services and... [29 Jun 2009]
Whitehall IT to pack its bags for pastures new?
News Any government commitment to further offshoring could help meet targets set out under the Operational Efficiency Programme (OEP), the recent report by ex-Logica CEO Martin Read that sets out the public... [24 Jun 2009]
G-Cloud in the sky: The future home for gov't apps
News The G-Cloud could help the public sector meet savings targets outlined under the Operational Efficiency Programme (OEP), announced in April, which revealed increased use of shared services and... [17 Jun 2009]
Outsourcing? Don't sign a long-term deal
News Organisations should monitor the health of outsourcing partners and avoid long-term contracts, according to research published by analyst firm Gartner on Monday. Gartner presented the research at its... [17 Jun 2009]
£7.2bn savings: IT and back office feel the Treasury knife
News As well as backing increased use of outsourcing and shared services, the report recommends much tighter governance of IT projects, with ministers given regular updates on high risk projects, addressing recent concerns... [22 Apr 2009]
Crunch bunch can't get enough of cheap BPO
News While everywhere from Egypt to Thailand is being cast as the next offshoring hotspot, India's slice of the business process outsourcing (BPO) pie is only going to get bigger. North America and the UK have shown the... [21 Apr 2009]
A public sector romance and 10 per cent UK headcount cut
News According to Lakshmi, many of TCS' UK clients were also keen for TCS to move staff back offshore to get better value from outsourcing deals. The public sector is a very important segment... [07 Apr 2009]
£8.5bn: Local government's outsourcing bill
News In 2009 the spending on IT services and software will jump by 3.7 per cent year-on-year in the public sector, spurred in part by shared services and outsourcing drives, according to the... [18 Mar 2009]
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