public services
RSS public servicesShared Services: The Practicalities of Local Council Cost Reduction
White Paper Substantial investments have been made in digitising the way that local government delivers public services, managesoperations and creates efficiencies. Local government in the UK has been undergoing... [23 Nov 2009]
Achieving compliance with GSi Code Of Connection (CoCo)
White Paper The aim of the Code of Connection (CoCo) is to develop the trust required both within and between communities, which then allows more effective use of shared systems and services. To develop the necessary trust and... [23 Nov 2009]
Clouds clear as Microsoft gives Azure a January launch date
News The official release will see a number of new features introduced into the Azure platform including a single sign-on for Azure and services such as SQL Azure. Project Sydney, which will allow users to connect up their... [18 Nov 2009]
Digital Dilemmas: Should your business be on Twitter?
Comment When was the last time a customer wrote to thank their bank or insurer for services rendered? Likewise if your product/service sucks, going on Twitter will merely open another front in your customer... [16 Nov 2009]
Security Configuration Benchmark for Sybase ASE 15.0
White Paper CIS provides benchmarks, scoring tools, software, data, information, suggestions, ideas, and other services and materials from the CIS website or elsewhere ("Products") as a public service to Internet... [13 Nov 2009]
Mobile GIS for Homeland Security
White Paper The ability to provide Location-Based Services (LBS) in a mobile environment requires a subsystem of device interfaces, location-enabled hardware such as GPS chips, software applications, and application servers designed... [13 Nov 2009]
VoIP Security Accelerated With Fortinet's Advanced VoIP Security Architecture
White Paper Both enterprise users and service provider provisioned applications are driving the acceptance of VoIP as a viable alternative to the traditional telephone services offered through the Public Switched... [13 Nov 2009]
Identity Validation for Virtual Private Network (VPN) Security: Scalable, Secure Virtual Private Network (VPN) Authentication Using Tumbleweed's Digital Certificate Validation Solution
White Paper A VPN can allow users remote access to critical network services such as e-mail and enable users to share data, video, and voice in situations where the underlying network is potentially insecure. Organizations are... [12 Nov 2009]
Leveraging Public Resource Pools to Improve the Service Compliances of Computing Utilities
White Paper Computing utilities are emerging as an important part of the infrastructure for outsourcing computer services. This paper shows that inducting unreliable public resources into a computing utility enables... [12 Nov 2009]
'Don't just outsource the problem when you outsource IT'
News The report also advocates that IT departments monitor service levels around outsourcing agreements, manage commercial arrangements and quality assure the supplier's work to make sure council end users are getting the right... [10 Nov 2009]
£39m boost for London Olympics' emergency comms
News The Home Office has announced a £39m deal to help emergency services comms cope during the London 2012 Olympic Games. As a result, the system will be able to cater for around 9,000 additional users from within the... [03 Nov 2009]
The Move Toward Shared Services: An Examination of the Business Models and IT Trends Driving Public Sector Adoption of Shared Services
White Paper Shared Services are composite applications made available via technologies such as Web services, which simultaneously reduce costs and enable more dynamic results. This white paper explains the growing... [30 Oct 2009]
How will you use Google Wave? Recruiting, decision-making, dealing with complaints
News Lars Rasmussen, Google's software engineering manager and co-creator of Wave, said unlike typical Google services, Wave has stoked early interest among both consumers and enterprises. Google Wave is still not fully open... [28 Oct 2009]
Customer Effective - Partner Grows 1000 Percent Over Three Years with Focus on CRM Solutions
White Paper The Microsoft Gold Certified Partner uses the product to help customers develop and support the relationships that are critical in today's competitive market, especially in the professional services industry. [28 Oct 2009]
Open source? No good for cost cutting, say CIOs
News David Supple, head of IT and creative services, Ecotec Research and Consulting If you are a CIO, CTO, IT director or equivalent at a large or small company in the private or public sector and you want to... [23 Oct 2009]
