public services
RSS public services'Don't just outsource the problem when you outsource IT'
News The report also advocates that IT departments monitor service levels around outsourcing agreements, manage commercial arrangements and quality assure the supplier's work to make sure council end users are getting the right... [10 Nov 2009]
£39m boost for London Olympics' emergency comms
News The Home Office has announced a £39m deal to help emergency services comms cope during the London 2012 Olympic Games. As a result, the system will be able to cater for thousands more users from within the police, fire... [03 Nov 2009]
How will you use Google Wave? Recruiting, decision-making, dealing with complaints
News Lars Rasmussen, Google's software engineering manager and co-creator of Wave, said unlike typical Google services, Wave has stoked early interest among both consumers and enterprises. Google Wave is still not fully open... [28 Oct 2009]
Open source? No good for cost cutting, say CIOs
News David Supple, head of IT and creative services, Ecotec Research and Consulting If you are a CIO, CTO, IT director or equivalent at a large or small company in the private or public sector and you want to... [23 Oct 2009]
It's down to you to save the world, IT industry
News Such dematerialisation - services that reduce the need for physical hardware such as storage media - should be promoted by governments and public sector bodies, according to the EC. Other examples of... [13 Oct 2009]
Laying the foundations for evolving eGovernment: Why next generation Ethernet technology holds the key
White Paper The UK Government has committed to transform the public sector by making truly e-enabled delivery of public services a reality.This whitepaper demonstrates with real-life examples of... [07 Oct 2009]
The Role of Security in Trustworthy Cloud Computing
White Paper All are elements of a secure identity, information and infrastructure model, and are applicable to private and public clouds as well as to IAAS, PAAS and SAAS services. In the development of... [05 Oct 2009]
'New tech? Not for me': CIOs running scared in the recession
News Only one in 10 CIOs would describe themselves as "early adopters", the report by Fujitsu Technology Services found, while more than half would rather wait to adopt technology once it has been shown to work successfully... [02 Oct 2009]
Czech Region Citizen Portal Offers Access to 70 Public Service Online Transactions
White Paper Until three years ago, local government in the Plzen region of the Czech Republic delivered public services by largely paper-based systems, with businesses and citizens making requests for... [02 Oct 2009]
The Barletta, Andria, and Trani Public Health Unit Integrates Healthcare Analysis and Improves Service
White Paper The Barletta, Andria, and Trani Public Health Unit wanted to support operative and strategic decision making to improve healthcare services and deliver a single, integrated model for analysis of... [02 Oct 2009]
The Total Economic Impact of Alcatel-Lucent's 5620 Service Aware Manager (5620 SAM)
White Paper In conducting in-depth interviews with four existing 5620 SAM customers who initially managed their Alcatel-Lucent-based IP/MPLS network without deploying the 5620 SAM, Forrester found that these companies achieved benefits in:... [02 Oct 2009]
Transforming Networks With SIP Trunking: Enabling Cost-Effective Communications and New Services for Small and Medium Businesses (SMBs)
White Paper Now, a combination of public network transformation, new information and communications technology (ICT) solutions and Managed Communication Services is setting the stage for SMBs to migrate to a single... [02 Oct 2009]
Higher Education With Virtualization
White Paper Burapha University is a leading public university in Thailand. With the help of Dell Global Infrastructure Consulting Services, the university deployed Dell PowerEdge servers with Intel Xeon processors... [02 Oct 2009]
The Portuguese Municipality of Matosinhos Links Back-Office Data With Online Service Delivery to Make Life Easier for Citizens and Civil Servants
White Paper The project to improve city services became known as SIMPLIFE (Simplify). By solving the three core areas of SIMPLIFE, Matosinhos hoped to improve the decision support for elected officials and public... [02 Oct 2009]
Real-World Emergency Call Handling Services: Saving Lives and Reducing Costs
White Paper One conclusion of this experience is that both e-Call Service providers and Public Safety Answering Points (PSAP) are instrumental for the deployment of automated emergency call handling. This paper describes the... [02 Oct 2009]
