publishing service optimization

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Information Services Company Meets Critical Publishing Deadlines by Optimizing Its IT Services

After reviewing the options available, the company chose a solution from CA that combined Service Optimization with Risk management and IT Governance. To maximize service levels, minimize downtime and improve the cost-effectiveness of its IT... [12 Jun 2008]

Information Services Company Meets Critical Publishing Deadlines by Optimizing Its IT Services

White Paper After reviewing the options available, the company chose a solution from CA that combined Service Optimization with Risk management and IT Governance. To maximize service levels, minimize downtime and improve the cost-effectiveness of its IT... [12 Jun 2008]

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service level management

Prepare for the MCDST 70-272 exam with these Windows XP practice questions

White Paper This sample chapter, taken from Sams' MCDST 70-272 Exam Cram 2: Supporting Users & Troubleshooting Desktop Applications on a Windows XP Operating System, tests your knowledge concerning system monitoring, performance optimization, and recovery... [16 May 2006]