quality service

Outsourcing - how to make sure it's reliable

Comment A lack of confidence in the IT systems also breeds a lack of trust in the overall management and leadership of your organisation in the same way that an inefficient hospital receptionist will cause anxiety about the... [19 Oct 2009]

HP MPS solution for AIB

White Paper Allied Irish Bank (AIB) wanted a Managed Print Services (MPS) solution at its head office that would improve service quality, deliver cost savings and lower operational risk. One of the IT improvements,... [15 Oct 2009]

Ensuring Web Service Quality for Service-Oriented Architectures

White Paper However, the success of those deployments is determined by the integrations and innovations that Web services make possible and how Web services affect the quality and performance of the mission-critical applications... [15 Oct 2009]

ComputerWorld eBook: Enterprise Management Flyover

White Paper This eBook provides the answers with in-depth articles on how organizations are driving down costs, reducing risks and increasing quality of service and agility. Ensuring Web Service... [15 Oct 2009]

Oracle WebLogic Suite 11g Technical

White Paper Businesses want to minimize the cost of running business-critical applications, deliver new products and services at light speed for competitive advantage, and cope with ever-increasing customer Quality of... [15 Oct 2009]

Achieving Business Agility with Application Grid

White Paper Application grid brings the same type of efficiency, scalability, and quality of service to the application layer that database clusters brings to the database layer. With an application grid you get... [15 Oct 2009]

Building Flexible Enterprise Processes Using Oracle Business Rules and BPEL Process Manager

White Paper The definition and flawless execution of business processes enable an organization to provide quality products and services, reduce costs, improve customer service and react quickly to changing market... [15 Oct 2009]

Rid your business of weak passwords and get collaborating

Comment Rather, it can use services managed by a separate organisation, staffed by experts who adhere to stringent quality of service assurance levels. But this method is generally usable for just one... [15 Oct 2009]

Oracle Data Guard with Oracle Database 11g Release 2 

White Paper Efficient business operations, high-quality customer service, conformity to government regulations, and safeguarding corporate information assets all require the highest possible level of data protection... [15 Oct 2009]

How a tech 'watch list' can save CIOs from being caught out

News Data quality services become real-time The report added that because some of the issues with software as a service - such as security and availability - are being resolved, take up is likely to increase... [12 Oct 2009]

Telecom Expense Management: 5 Best Practices for Reducing Telecom Cost

White Paper According to leading industry analysts, many companies can lower their telecommunications costs by 15% or more without damaging their service quality, and the savings would go directly to their bottom... [05 Oct 2009]

Secure Voice Over IP (VoIP) Solutions: Delivering a Robust, Secure VoIP Solution That Counters Both External and Internal Threats While Providing Superior Quality of Service

White Paper This paper discusses the key security challenges to consider when deploying VoIP solutions, and describes Alcatel-Lucent's VPN Firewall Portfolio and how it meets the security requirements of today's and tomorrow's VoIP networks and... [02 Oct 2009]

Bank Al-Maghrib Enhances Procurement and Financial Management Processes, Improving Productivity

White Paper Bank Al-Maghrib wanted to improve service quality of business applications to streamline key management activities and obtain greater and faster visibility into financial activities by shortening the... [02 Oct 2009]

Enabling IPTV: What's Needed in the Access Network

White Paper It illuminates the need for a transformation of the access network architecture toward Ethernet and IP technology for a solution that can bring together access, aggregation, edge and subscriber service delivery while... [02 Oct 2009]

Accurately Measuring Denial of Service in Simulation and Testbed Experiments

White Paper They are not quantitative because they fail to specify exact ranges of parameter values that correspond to good or poor service quality. Researchers in the Denial of Service (DoS) field... [02 Oct 2009]

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Service Manager - Safeguarding & Quality Assurance

Able to analyse and interpret complex data/information and draw logical conclusions- Able to audit, monitor and evaluate service quality and ...

German Speakers Required

Job descriptionCustomer Service Representative is available to receive a customer call, handles emails, ensures consistent productivity and quality ...

Customer Service with Dutch

JobdescriptionCustomer Service Representative is available to receive a customer call, handles emails, ensures consistent productivity and quality of ...

Problem Manager

To ensure a high quality of IT Service by leading a motivated team which uses best practice process and procedures to ensure quality around IT ...

Configuration Manager

You must ensure a high quality of IT Service by leading a small motivated team which uses best practice process and procedures to ensure quality ...


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