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Skype trialled on Java mobiles
News The calls can still be cheaper in some cases, Skype said; for instance, callers can make international calls without paying international rates. Calls to landlines and mobile phones entail additional... [30 Apr 2008]
BT to dish up wi-fi FMC cocktail
News If the company has chosen the mobile number option, callers will be billed at mobile rates whether the user is in the office or not, even though the company's wireless equipment - not the mobile operator... [12 May 2006]
Banks get most call centre customer complaints
News The third annual UK Contact Centre Operational Review by analyst ContactBabel found that 85 per cent of callers to public sector call centres gave them the maximum customer satisfaction rating possible. [10 Oct 2005]
Mobile music mosquito repellent
News Instead of ordinary ringing, subscribers can choose a Shania Twain song, for example, or even a recorded personal greeting for their callers to hear. The market for mobile downloads is set to soar in Asia, helped by the... [11 Jul 2003]
The Ovum View: Speech - IT meets telephony?
Comment For example, Charles Schwab's share-trading system caters for 3.5 billion ways in which callers can say what they want to do, and claims a 95 per cent accuracy rate in its service level. A debt collection service has... [07 Jan 2002]
Coms.com unveils business messaging service
News The service is free to the number holder but costs callers 24p a minute at peak rates, 16p off-peak and 8p at weekends. Yac.com, which launched this month, charges 32p a minute at peak... [22 Nov 1999]
