relationship management
Photos: Top iPhone apps for business
Photo Users can view customised financial, HR, supply chain and customer relationship management analytics for free, as long as they own a licensed version of Oracle Business Intelligence Suite Enterprise... [27 Oct 2009]
How tech is helping gamblers get that casino feeling
News The customer churn is very important - anything around customer relationship management, customer intelligence, usability studies. When you think of gambling, smoky casinos populated by tough guys... [23 Oct 2009]
Outsourcing - how to make sure it's reliable
Comment The next factor to consider for any outsourcing relationship is reliability - the extent to which you can trust your technology to perform as expected. A lack of confidence in the IT systems also breeds a lack of trust... [19 Oct 2009]
Cash won't cut it: Time to get creative in attracting skilled workers
Comment They need more effective listeners, communicators, relationship-builders and negotiators. So-called 'talent management' programmes pervade the strategy of most leading organisations, yet few have truly... [13 Oct 2009]
Naked CIO: Put more business in IT education
Comment More specifically it has to understand the context and relationship of data to one another in order for it to become knowledge and thus useful within a business. Understanding technology in a modern organisation has less... [12 Oct 2009]
An Affordable, Highly Customizable CRM Solution for Windows-Based Servers
White Paper Customer Relationship Management (CRM) software has evolved. SplendidCRM is a powerful web-based Customer Relationship Management application, built on the Microsoft... [02 Oct 2009]
U.K. Application Service Provider Boosts Revenues 30 Percent, Customer Base 50 Percent
White Paper Executives at The CRM Business saw real revenue opportunities in integrating traditional Customer Relationship Management (CRM) solutions with enterprise-class messaging and collaboration services. They... [02 Oct 2009]
Travel Company Sails on Business Intelligence to Increase Revenues in Weak Economy
White Paper Sportsnet Holidays needed a Customer Relationship Management (CRM) solution to handle data that was spread among 220 separate databases. Sportsnet implemented Microsoft Dynamics CRM, which dramatically... [02 Oct 2009]
Property Services Firm Implements CRM Tool, Generates Return on Investment in Less Than Three Months
White Paper Low usability of the firm's existing SAP Customer Relationship Management (CRM) application undermined user adoption. IT managers found the inflexible system prohibitively expensive to customize to... [02 Oct 2009]
ESIZE Netherlands B.V. Streamlines Sales Processes, Improves Management Decisions With Reporting Tools
White Paper ESIZE Netherlands B.V.wanted to implement a user friendly customer relationship management tool for the company's sales force and management and replace data silos with complete,... [02 Oct 2009]
Compass Group Streamlines Sales, Operations, and Reporting in 17 European and APAC Countries
White Paper Compass Group PLC wanted to replace numerous in-house Customer Relationship Management (CRM) systems and locally managed customer and project information with a centralized CRM system for operations... [02 Oct 2009]
On-Demand CRM Offering Expands Customer Base, Wins More Business, Adds to Bottom Line
White Paper Project Hosts discovered that there was demand for a better Customer Relationship Management (CRM) solution than was available from its competitors, such as Salesforce.com. Ascentium, a Microsoft Gold... [02 Oct 2009]
NEC Unified Solutions, Inc. Standardizes Data Across Multiple Sales Channels With Hosted Solution
White Paper NEC Unified Solutions wanted to unify sales, forecast, and pipeline data to gain a single view across various sales channels, including direct sales and resellers across North America and standardize sales processes and consolidate... [02 Oct 2009]
Split Multi-Link Trunking Ethernet Routing Switch 8600
White Paper Any company that possesses even a slight advantage whether with collaborative applications or customer relationship management tools can dominate a market. Unplanned network outages can affect all... [02 Oct 2009]
Kodak Graphic Communications Group Accelerates Lead-to-Cash Cycle With Integrated Customer View
White Paper The challenge was to replace numerous disparate contact information management systems originally resulting from six acquisitions with an integrated solution for sales force automation and Customer... [02 Oct 2009]
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